Regional Long Term Care Ombudsperson (40 Hour) Hybrid #260722-6779FP-001

About the role

The State of Connecticut, Department of Aging and Disability Services (ADS) is recruiting for a Regional Long Term Care Ombudsman. The position will be accountable for providing advocacy services to represent the interests of and resolve problems for residents of long-term care facilities and serve as a focal point for advocacy related to long term services and supports and quality of care on behalf of individuals receiving long term services and supports.

Responsibilities

• Provides regional advocacy services for residents of long term care facilities in accordance with policies established by agency and State Long Term Care Ombudsperson;
• Identifies, investigates and resolves complaints made by or on behalf of residents of long term care facilities;
• Advocates on behalf of long term care residents to resolve problems;
• Speaks before groups regarding volunteer services and program goals and objectives;
• Prepares and conducts public education programs and in-service training program for resident care staff;
• Maintains relationships with agencies which can assist residents;
• Supports development of resident and family councils;
• Directs or performs collection, management and analysis of program data and information to identify trends in residents’ needs and issues where broader statewide program initiatives, advocacy or management are needed;
• Completes written evaluations of all cases; maintains records; generates reports;
• Speaks before groups regarding volunteer services and program goals and objectives;
• Prepares and conducts public education programs and in-service training program for resident care staff;
• Maintains relationships with agencies which can assist residents;
• Supports development of resident and family councils;
• Directs or performs collection, management and analysis of program data and information to identify trends in residents’ needs and issues where broader statewide program initiatives, advocacy or management are needed;
• Completes written evaluations of all cases; maintains records; generates reports;
• Speaks before groups regarding volunteer services and program goals and objectives;
• Prepares and conducts public education programs and in-service training program for resident care staff;
• Maintains relationships with agencies which can assist residents;
• Supports development of resident and family councils;
• Directs or performs collection, management and analysis of program data and information to identify trends in residents’ needs and issues where broader statewide program initiatives, advocacy or management are needed;
• Completes written evaluations of all cases; maintains records; generates reports;
• Speaks before groups regarding volunteer services and program goals and objectives;
• Prepares and conducts public education programs and in-service training program for resident care staff;
• Maintains relationships with agencies which can assist residents;
• Supports development of resident and family councils;
• Directs or performs collection, management and analysis of program data and information to identify trends in residents’ needs and issues where broader statewide program initiatives, advocacy or management are needed;
• Completes written evaluations of all cases; maintains records; generates reports;
• Speaks before groups regarding volunteer services and program goals and objectives;
• Prepares and conducts public education programs and in-service training program for resident care staff;
• Maintains relationships with agencies which can assist residents;
• Supports development of resident and family councils;
• Directs or performs collection, management and analysis of program data and information to identify trends in residents’ needs and issues where broader statewide program initiatives, advocacy or management are needed;
• Completes written evaluations of all cases; maintains records; generates reports;
• Speaks before groups regarding volunteer services and program goals and objectives;
• Prepares and conducts public education programs and in-service training program for resident care staff;
• Maintains relationships with agencies which can assist residents;
• Supports development of resident and family councils;
• Directs or performs collection, management and analysis of program data and information to identify trends in residents’ needs and issues where broader statewide program initiatives, advocacy or management are needed;
• Completes written evaluations of all cases; maintains records; generates reports;
• Speaks before groups regarding volunteer services and program goals and objectives;
• Prepares and conducts public education programs and in-service training program for resident care staff;
• Maintains relationships with agencies which can assist residents;
• Supports development of resident and family councils;
• Directs or performs collection, management and analysis of program data and information to identify trends in residents’ needs and issues where broader statewide program initiatives, advocacy or management are needed;
• Completes written evaluations of all cases; maintains records; generates reports;
• Speaks before groups regarding volunteer services and program goals and objectives;
• Prepares and conducts public education programs and in-service training program for resident care staff;
• Maintains relationships with agencies which can assist residents;
• Supports development of resident and family councils;
• Directs or performs collection, management and analysis of program data and information to identify trends in residents’ needs and issues where broader statewide program initiatives, advocacy or management are needed;
• Completes written evaluations of all cases; maintains records; generates reports;
• Speaks before groups regarding volunteer services and program goals and objectives;
• Prepares and conducts public education programs and in-service training program for resident care staff;
• Maintains relationships with agencies which can assist residents;
• Supports development of resident and family councils;
• Directs or performs collection, management and analysis of program data and information to identify trends in residents’ needs and issues where broader statewide program initiatives, advocacy or management are needed;
• Completes written evaluations of all cases; maintains records; generates reports;
• Speaks before groups regarding volunteer services and program goals and objectives;
• Prepares and conducts public education programs and in-service training program for resident care staff;
• Maintains relationships with agencies which can assist residents;
• Supports development of resident and family councils;
• Directs or performs collection, management and analysis of program data and information to identify trends in residents’ needs and issues where broader statewide program initiatives, advocacy or management are needed;
• Completes written evaluations of all cases; maintains records; generates reports;
• Speaks before groups regarding volunteer services and program goals and objectives;
• Prepares and conducts public education programs and in-service training program for resident care staff;
• Maintains relationships with agencies which can assist residents;
• Supports development of resident and family councils;
• Directs or performs collection, management and analysis of program data and information to identify trends in residents’ needs and issues where broader statewide program initiatives, advocacy or management are needed;
• Completes written evaluations of all cases; maintains records; generates reports;
• Speaks before groups regarding volunteer services and program goals and objectives;
• Prepares and conducts public education programs and in-service training program for resident care staff;
• Maintains relationships with agencies which can assist residents;
• Supports development of resident and family councils;
• Directs or performs collection, management and analysis of program data and information to identify trends in residents’ needs and issues where broader statewide program initiatives, advocacy or management are needed;
• Completes written evaluations of all cases; maintains records; generates reports;
• Speaks before groups regarding volunteer services and program goals and objectives;
• Prepares and conducts public education programs and in-service training program for resident care staff;
• Maintains relationships with agencies which can assist residents;
• Supports development of resident and family councils;
• Directs or performs collection, management and analysis of program data and information to identify trends in residents’ needs and issues where broader statewide program initiatives, advocacy or management are needed;
• Completes written evaluations of all cases; maintains records; generates reports;
• Speaks before groups regarding volunteer services and program goals and objectives;
• Prepares and conducts public education programs and in-service training program for resident care staff;
• Maintains relationships with agencies which can assist residents;
• Supports development of resident and family councils;
• Directs or performs collection, management and analysis of program data and information to identify trends in residents’ needs and issues where broader statewide program initiatives, advocacy or management are needed;
• Completes written evaluations of all cases; maintains records; generates reports;
• Speaks before groups regarding volunteer services and program goals and objectives;
• Prepares and conducts public education programs and in-service training program for resident care staff;
• Maintains relationships with agencies which can assist residents;
• Supports development of resident and family councils;
• Directs or performs collection, management and analysis of program data and information to identify trends in residents’ needs and issues where broader statewide program initiatives, advocacy or management are needed;
• Completes written evaluations of all cases; maintains records; generates reports;
• Speaks before groups regarding volunteer services and program goals and objectives;
• Prepares and conducts public education programs and in-service training program for resident care staff;
• Maintains relationships with agencies which can assist residents;
• Supports development of resident and family councils;
• Directs or performs collection, management and analysis of program data and information to identify trends in residents’ needs and issues where broader statewide program initiatives, advocacy or management are needed;
• Completes written evaluations of all cases; maintains records; generates reports;
• Speaks before groups regarding volunteer services and program goals and objectives;
• Prepares and conducts public education programs and in-service training program for resident care staff;
• Maintains relationships with agencies which can assist residents;
• Supports development of resident and family councils;
• Directs or performs collection, management and analysis of program data and information to identify trends in residents’ needs and issues where broader statewide program initiatives, advocacy or management are needed;
• Completes written evaluations of all cases; maintains records; generates reports;
• Speaks before groups regarding volunteer services and program goals and objectives;
• Prepares and conducts public education programs and in-service training program for resident care staff;
• Maintains relationships with agencies which can assist residents;
• Supports development of resident and family councils;
• Directs or performs collection, management and analysis of program data and information to identify trends in residents’ needs and issues where broader statewide program initiatives, advocacy or management are needed;
• Completes written evaluations of all cases; maintains records; generates reports;
• Speaks before groups regarding volunteer services and program goals and objectives;
• Prepares and conducts public education programs and in-service training program for resident care staff;
• Maintains relationships with agencies which can assist residents;
• Supports development of resident and family councils;
• Directs or performs collection, management and analysis of program data and information to identify trends in residents’ needs and issues where broader statewide program initiatives, advocacy or management are needed;
• Completes written evaluations of all cases; maintains records; generates reports;
• Speaks before groups regarding volunteer services and program goals and objectives;
• Prepares and conducts public education programs and in-service training program for resident care staff;
• Maintains relationships with agencies which can assist residents;
• Supports development of resident and family councils;
• Directs or performs collection, management and analysis of program data and information to identify