Regional Laboratory Support Specialist
Job Summary
Under general supervision of the Department Manager or designee, and direct supervision of the section supervisor, utilizes high volume, advanced, and integrated pre and post-analytic automation systems, computer applications, and also manual procedures as required, to receive, sort, aliquot, label, recap, prioritize, and deliver specimens; archive and retrieve specimens; prepare, package, and label specimens for shipping; answer telephones; resolve problems involving specimens; operate, maintain, and troubleshoot equipment; and perform other related duties.
Essential Responsibilities
- Utilizing high volume, advanced, and integrated pre and post-analytic automation systems, receive, sort, aliquot, label, recap, prioritize, and deliver specimens to correct technical departments.
- Reviews transmittal documentation for accuracy.
- Operates automated specimen processing equipment and associated software.
- Maintains automation (preventative maintenance, cleaning, etc.) and does basic troubleshooting.
- Performs appropriate functions on various information technology systems and computer applications, e.g., RILIS (Region-wide Integrated Laboratory Information System) and middle-wares, for electronic processing of specimens, including the use of barcode readers and printers.
- Packages, labels, and records specimens for forwarding to other laboratories.
- Answers telephones and relays accurate information to the caller.
- Provides customer service when required.
- Researches, resolves, and follows through on specimen or patient data problems per SOP, using RILIS or other information technology systems or resources available.
- Archives, retrieves, tracks, and destroys specimens per SOP using automated laboratory systems.
- Keeps work area neat, clean, and well stocked.
- Initiates computer generation of selected reports per SOP, and routes to the facilities as appropriate.
- Maintains and troubleshoots printers.
- Must be able to perform all Laboratory Assistant I duties.
- Trains and/or orients new employees as necessary.
- Performs other related tasks as required.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Compliance Accountability
Grade 365 Experience
Basic Qualifications: Must be able to perform all Laboratory Assistant I duties. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be willing to work in a Labor Management Partnership environment.
Education: High School Diploma/GED.
License, Certification, Registration: N/A
Preferred Qualifications
- Primary Location: California, Richmond, Richmond MWS 914 Regional Laboratory
- Scheduled Weekly Hours: 40
- Shift: Day
- Workdays: Tue, Wed, Thu, Fri, Sat*
- Expected length of employment up to 3 months
Additional Requirements
- Work Schedule: Full-time
- Worker Location: Onsite
- Employee Status: Temporary
- Employee Group/Union Affiliation: A01|SEIU|United Healthcare Workers West
Department
Richmond MWS Regional Lab - Medical Office Support - 0206
Pay Range
$39.79 - $41.87 / hour