Laboratory Support Specialist

About the role

Receive and open specimen lab packs, accession/process and label aliquots specimens for Laboratory analysis.

Responsibilities

Essential job duties include:

• Accept/Receive/Log all incoming specimens in Clinical Paks, bags and boxes from Couriers in Dock Area
• Assist with separating and sorting Domestic and International specimens
• Open individual Clinical Paks, boxes and specimen containers removing specimens
• Match identifications from TRF's and electronic orders to the labeling on the patient sample
• Aliquot specimens into appropriately labeled and identified containers, per SOP
• Accurate data entry of patient order information into Portal
• Inventory samples in LIMS
• Discard specimens in the processing refrigerator and freezer
• Troubleshoots potential problem specimens and notifies Lead or Manager
• Prepare and stabilize specimens In-House for shipment to reference laboratory
• Perform clerical and administrative tasks making copies of test request forms, filing, and scanning
• Manage time according to meeting Department Turnaround times
• Maintains patient confidentiality for all MDX facilities and Clients
• Able to comply with all applicable Health Regulations including Federal, State and Local Safety and HIPAA regulations
• Collaborate effectively with lab staff and contribute to an efficient and well-organized work environment

Additional responsibilities vary by level:

• Level II: Assist with troubleshooting sample related issues, communicate with Clients, assist Manager in providing direction of workflow, conduct training as needed
• Level III: Communicate with Clients, demonstrate MDX Core values, ensure all department staff follow policies and procedures, act in absence of department Lead, and shift staffing according to workflow

Requirements

Essential knowledge, skills, and abilities include:

• High School Diploma and/or associate degree in biology or equivalent combination of work experience
• Medical terminology preferred, but not required
• Excellent basic communication skills and professionalism
• Ability to be at work on time and have flexibility
• Computer data entry experience highly recommended
• Team oriented
• Previous experience in phlebotomy preferred, but not required

Additional requirements vary by level:

• Level II: Minimum of two years as a Laboratory Support Specialist I or equivalent experience, accelerated knowledge of data entry, advanced knowledge of laboratory accessioning protocol
• Level III: Minimum of 3 years as a Laboratory Support Specialist or equivalent experience, expanded knowledge of laboratory testing equipment, ability to read and analyze medical forms, working understanding of Medical Terminology

Physical Requirements

Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead. Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting. Ability to stand for extended periods of time as necessary. Ability to lift and move items weighing up to 20 pounds. Physical dexterity sufficient to move body frequently around laboratory equipment and instrumentation. Ability to continuously operate a personal computer for extended periods of time (4 or more hours). Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions.

Pay

19-20 Hourly Wage