Regional Irrigation Manager
Maldonado Nursery & Landscaping Inc. · Austin, TX · 1 wk ago
Business DevelopmentFull-time
Key Responsibilities
- Own the regional scheduling of irrigation technicians, ensuring full labor utilization and proactive adjustments based on service demand.
- Oversee service quality and follow-up inspections, ensuring work meets client expectations and internal standards.
- Lead the resolution of technical challenges in the field, coordinating with account managers and technicians as needed.
- Track and report on irrigation labor hours, callback rates, margin erosion, and unbilled time.
- Monitor job profitability and coach technicians and field managers to drive efficiency and reduce rework.
- Partner with branch managers to align technician deployment with weekly workload and earned hour targets.
- Hire, onboard, and retain high-performing irrigation technicians regionally.
- Develop and deliver structured technical training on diagnostics, troubleshooting, SmartLink/Weathermatic/ET-based platforms, and best practices.
- Create career progression paths for irrigation technicians and identify future leads.
- Manage and optimize use of cloud-based irrigation controller platforms (SmartLink, IQ4, Rain Bird, etc.).
- Generate system-level reports on runtime, water usage, and system alerts to support client value and internal insights.
- Identify inefficiencies in water management and recommend programming or hardware upgrades.
- Act as a consultative partner to clients through Account Managers—providing insight on irrigation system improvements, ROI of upgrades, and long-term water management strategies.
- Collaborate with estimating to ensure accurate job scoping, material planning, and execution feasibility.
- Treat Branch Managers as clients—proactively communicating capacity, labor constraints, and technician performance.
- Standardize and continuously improve technician dispatch, controller onboarding, water audits, and reporting practices.
- Pilot and evaluate new controller technologies or water-saving systems, including site-level ROI analysis.
- Ensure consistent use of Aspire (or equivalent) to document work, log labor, and manage job records.
Requirements
- 5+ years of experience in irrigation service leadership, ideally across multiple sites or branches.
- Expert-level knowledge of cloud-based controller systems (e.g., Weathermatic, Rain Bird, Baseline, Hunter).
- Proven experience managing technician schedules, routing, and labor efficiency.
- Strong understanding of water auditing, evapotranspiration models, and irrigation hydraulics.
- Track record of mentoring field staff and building high-performance teams.
- Effective communicator with ability to bridge gaps between estimating, operations, and sales.
- Highly proficient in job costing principles, labor forecasting, and reporting tools.
- Experience using service platforms such as Aspire, LMN, or similar.
- Bilingual in English/Spanish preferred but not required.