Regional Human Resources Business Partner - Hybrid - Macon, GA
Position Summary
The HR Business Partner (HRBP) serves as a collaborative advisor for the region and AON, providing a proactive, practical, and valued add HR perspective in partnership with practice leadership for assigned region. HRBP works to find common ground across HR and the business to deliver value-added service to managers that reflects the business objectives and further the company’s agenda across all departments and ultimately enable the achievement of overall goals.
Key Performance Areas
KPA 1 – Management and Support: Provides day-to-day performance management guidance to department management through coaching, career development, counseling, to assigned region group. Manages and resolves complex employee-relations issues in collaboration with manager. Develops and facilitates key approaches, addressing individual and organizational needs including workforce planning, recognition, succession planning, career development and employee relations.
KPA 2 – Analytics: Analyzes trends and metrics as part of the region in partnership with other HR teams to develop and enhance solutions, processes, and programs that address current problems and to avoid future ones. Identifies talent trends, risks and opportunities for improvement. Develops recommendations to address risks. Implements programs and actionable people management solutions and strategies to achieve measurable improvements in metric results. Participates in continuous improvement initiatives, committees, and special projects.
KPA 3 – Relationships and Collaboration: Maintains healthy relationships across the region, network, and HR team. Conducts regular meetings with region managers, acts as the navigator and connection to the rest of the HR team for expertise related to benefits, extended leaves, compensation, and recruitment. Builds and develops trusted advisory relationships with leaders at all levels. Manages complex employee-relations issues, while coaching relevant managers on management best practices. Coordinates and executes smooth and successful involuntary separations with managers.
KPA 4 – Knowledge: Maintains an in-depth knowledge of HR/Employment related legal requirements and policies, internal and external, related to the day-to-day management of employees within the business, reducing legal risks, guaranteeing regulatory compliance, and most importantly enabling employee engagement and understanding. Ensures facility compliance with regulatory standards, facilitates change management by optimizing organizational readiness and the contribution and engagement level of employees via leaders leading. Administers HR policies, programs, and practices; ensures compliance and alignment with practice and region goals.
KPA 5 – Transitions: Works with leaders to assess and execute transitions in the region. Transitions include acquisition and unwind transactions, onboarding or offboarding employees.
Position Qualifications/Requirements
Education: Bachelor’s Degree, preferably in Business, HR, or a related field.
Experience: Minimum of 7 years’ progressive experience in Human Resources role with demonstrated knowledge and experience as ER specialist, management advisor or consultant. Strong HR ER foundation with a breadth and depth of HR knowledge, best practices and processes, legal and regulatory. 2 years Healthcare or physician practice experience required. M&A experience preferred. Multi-state preferred. Ability to understand and effectively help facilitate change management process related to employment, HR strategies and organizational objectives. Demonstrate knowledge of HR practices, retention, engagement, change management, and employee relations.
Certifications/Licenses: Human Resources Certification (PHR or SHRM-CP) preferred.
Core Capabilities: Analysis & Critical Thinking: Strong problem solving, analysis, decision-making, planning, time management and organizational skills. Highly detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Highly developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication: Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Leadership and Mentoring: Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others to align to a common goal. Ability to effectively lead projects from inception through implementation and assessment. Human Resources Management: Effectively hire, coach and support staff develop, as applicable, as well as manage resources, performance and employee relations, and supervise within established policies, procedures and legislation. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively, in a fast-paced environment. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook is required. Experience using Workday preferred. Travel: 35%-50% Standard Work Days/Hours: Monday to Friday, 8:00 AM – 5:00 PM.