Regional HSP Volunteer Coord

Responsibilities

• Identifies volunteer services within the local community to meet the needs of the community, patients, and families.
• Meets the Medicare 5% requirement for volunteer services.
• Engages within local communities to promote volunteer recruitment and provide education on hospice volunteer services.
• Arranges for the assignment of volunteers and provision of volunteer support to patients/caregivers based on the volunteer plan of care.
• Provides information to individuals and community groups about hospice volunteer program.
• Evaluates the volunteer program on an ongoing basis to determine if changes are needed to the services being provided.
• Participates in QAPI activity.
• Investigates and resolves complaints related to volunteer services for assigned care center.
• Escalates as needed to regional manager of volunteer services.
• Conducts in-person assessment for field activity sign-off or patient care visits.
• Complies with policies, procedures, and regulatory mandates.
• Performs other duties as assigned.

Qualifications

• Bachelor's degree.
• May be substituted with three years' experience in a related field.
• Must be familiar with general use and functions of computer; internet; e-mail, navigation/starting programs.
• Self-manage online HR services and training.

Preferred

• One year of direct or indirect supervisory or leadership experience.