Regional General Manager

About the role

Patio Enclosures is the nation's top producer and installer of sun rooms and patios and is a subsidiary of Great Day Improvements, an innovator and leader in the home remodeling industry. We are currently seeking a driven, experienced change maker to lead our branch operations in the Mid-Atlantic North Region. This position will oversee 4 total branches across Western Pennsylvania and New Jersey.

Responsibilities

• Job and project management utilizing our in-house CRM system
• Oversee implementation of our customer satisfaction process
• Responsible for job profitability, job costing, budgeting, etc.
• Recruit, hire, and train teams based on capacity needs
• Oversee performance of the teams and train them on proper procedures
• Evaluate and monitor performance and quality standards of sub-contractors
• Oversee training of proper installation procedures for all of company products
• Oversee and perform, if necessary, measures, breakouts and order materials accordingly
• Ensure that safety standards are reviewed and implemented
• Meet with customers to review difficult and/or complicated jobs or to solve difficult service problems
• Maintain a rolling 30-day installation schedule
• Must be able to travel within region up to 25 weeks per year

Qualifications

• Minimum of 5 years’ experience in general management, preferably in the remodeling or residential construction industry
• P&L responsibility preferred
• Experienced in team building and management preferred
• Strong organizational, communication and leadership skills
• Must be process oriented
• Excellent customer relations and problem-solving skills are required
• Experience in dealing with multiple trades and sub-contractors
• Must be competent in the use of technology, experience with MS Excel a plus