Regional Float Front Desk - TX Region

About the role

HealthCARE Express is looking for a friendly, dependable, and flexible team member to join our team as a Regional Float Director of First Impressions (D.O.F.I.). This is a part-time, as-needed position providing front desk coverage at the Richmond Road, Wake Village, and Arkansas Boulevard clinics. Rather than being assigned to one location, you'll float between these clinics based on coverage needs. This role is ideal for someone who enjoys variety, works well with different teams, and has the flexibility to travel between locations.

Responsibilities

• Welcoming patients and assisting with check-in
• Confirming patient demographics and insurance information
• Answering incoming calls
• Collecting payments and maintaining accurate patient accounts
• Scanning and maintaining patient documentation
• Responding to patient questions and concerns professionally
• Maintaining patient privacy and following HIPAA requirements
• Communicating closely with providers and other team members
• Cross-training and stepping in where support is needed

Requirements

• Adaptable, organized, and dependable
• Strong communication and customer service skills
• Ability to manage multiple responsibilities in a fast-paced setting
• Basic computer skills required
• Previous medical office or front desk experience helpful

Benefits

HealthCARE Express is committed to developing team members, encouraging growth, and creating a workplace people genuinely enjoy being part of. We work hard, support one another, and keep excellent patient care at the center of what we do.

Pay

$15.00 per hour

Schedule

Part-time, as-needed; primarily 12-hour shifts from 8:00 AM to 8:00 PM; must be willing and able to work at Richmond Road, Wake Village, and Arkansas Boulevard; hours and clinic location will vary based on coverage needs.