Regional Field Service Technician - Chicago Territory

Regional Field Service Technician covering the Chicago, IL and Milwaukee, WI area. Ideal candidate is located central to the region or willing to relocate.

Responsibilities

• Perform on-site troubleshooting, repair, maintenance, installation, and commissioning of Nidec Minster stamping presses and coil line systems
• Occasional work on non-Minster equipment
• Conduct equipment inspections with thorough documentation of findings
• Partner with Regional Sales Managers to identify service opportunities and support aftermarket sales initiatives, including training, OEM parts, equipment upgrades, and service agreements
• Work flexible hours to support customer service needs
• Build and maintain strong customer relationships through effective communication and reliable service delivery
• Collaborate with technical support teams to resolve complex problems
• Document service activities, findings, and recommended actions in detailed service reports in English
• Maintain company tools, service equipment, and service vehicles in good working condition

Requirements

• Associate degree or technical certification in Industrial Maintenance, Mechatronics, or Electrical Engineering preferred, or equivalent military or industry experience
• 3+ years of field service experience with mechanical, hydraulic, and electrical systems
• Prior experience with metal stamping presses and coil line equipment strongly preferred
• Familiarity with Allen-Bradley or Siemens PLCs, servo systems, and HMI interfaces is a plus
• Strong mechanical, electrical, lubrication, hydraulic, and pneumatic troubleshooting skills
• Ability to read and interpret schematics, blueprints, and technical manuals
• Proficiency with hand tools, diagnostic equipment, and precision measuring instruments
• Valid driver’s license and willingness to travel ~75% in region and ~25% outside of region
• Ability to lift 50 lbs. and work in industrial environments

Skills

• Excellent communication and interpersonal skills
• Strong customer service orientation with a professional demeanor
• Ability to work independently and manage time effectively in the field

Benefits

• Competitive salary with guaranteed 45 hours/week; additional overtime is common
• Company-provided service vehicle, specialty tools, uniform, cell phone, and laptop
• $75 daily per diem for domestic travel and $95 daily per diem for international travel; paid weekly
• Ability to keep accumulated travel points for personal use
• Medical, dental, vision, life insurance, and 401(k) with Company match available first day of employment
• 20 days of paid time off immediately upon hire

Schedule

Guaranteed 45 hours per week; overtime is common.