Regional Facility Support Technician

About the role

Assists Regional Business Services Officers in handling/resolving facility issues. Function as the Local Office Coordinator or backup. Monitors and/or handles repair calls for facilities. Assigns and monitors requests and work tasks. Assist with inventory activities including data entry in the inventory program. Ensures appropriate business services records are maintained. Maintains records, files, and prepares routing reports for all transactions. Perform advanced stock and inventory work. Process shipping requests, provide security permissions, maintain key inventory/issuance of keys and order supplies as assigned. Perform receptionist, switchboard, warehouse, and mailroom/copy center duties. Process purchase request forms for services/goods. Performs administrative work for assigned area and prepares routine or special reports.

Responsibilities

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Maintains records, files, and prepares routing reports for all transactions.
• Performs administrative or support work for assigned areas (for example, but not limited to, drafting correspondence/documents, tracking assignments, maintaining records and/or logs, completing forms/reports, explaining rules/procedures).
• Communicates with others internally or externally to provide, exchange, or verify information, answer inquiries, address issues, or resolve/report problems or complaints.
• Assists in office moves, physical inventory, warehouse operations, receptionist/switchboard and mailroom/copy center duties.
• Provides basic level technical assistance to others (for example, staff, contractors, volunteers, other organizations) on policies, procedures, rules, regulations, standards, or requirements.
• Assists in developing standards or procedures for assigned area.

Requirements

High School diploma or GED is required. Experience using office machines/equipment i.e. copiers, fax machines, telephone. Experience in computer usage such as Microsoft Office. Ability to communicate effectively in writing as demonstrated in the application. Experience in performing administrative work.

Qualifications

Knowledge of Modern office practices, procedures, and office machines/equipment, and agency policies, procedures, and ability to interpret them. Skill in the use of standard agency computer hardware and software such as Microsoft Office Suite, organizing and prioritizing workload, and managing multiple priorities. Ability to: develop and maintain effective working relationships with both internal and external customers, operate motor vehicles including cargo (one-ton/four-ton) truck and van and pull a trailer in accordance with local, State and Federal traffic regulations, lift, pull, push and carry 50 lbs., and operate a forklift and pallet jack.

Skills

• Knowledge of Modern office practices, procedures, and office machines/equipment, and agency policies, procedures, and ability to interpret them.
• Skill in the use of standard agency computer hardware and software such as Microsoft Office Suite, organizing and prioritizing workload, and managing multiple priorities.
• Ability to: develop and maintain effective working relationships with both internal and external customers, operate motor vehicles including cargo (one-ton/four-ton) truck and van and pull a trailer in accordance with local, State and Federal traffic regulations, lift, pull, push and carry 50 lbs., and operate a forklift and pallet jack.

Benefits

Comprehensive benefits package including 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Pay

$3,337.17 - $4,365.66 per month

Schedule

Day Shift