Regional Facility Support Technician

About the role

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Responsibilities

• Assists Regional Business Services Officers in handling/resolving facility issues.
• Function as the Local Office Coordinator or backup.
• Makes and monitors requests and work tasks for facility maintenance and repair issues.
• Monitors timely and satisfactory disposition of issues with Lessors and Vendors.
• Refers issues to Regional Business Services Officer and/or Business Manager as appropriate.
• Performs administrative or support work for assigned areas (for example, but not limited to, drafting correspondence/documents, tracking assignments, maintaining records and/or logs, completing forms/reports, explaining rules/procedures).
• Develops and maintains reports for regional facilities, contracts, and leases.
• Responds to requests for facility-related information.
• Communicates with others internally or externally to provide, exchange, or verify information, answer inquiries, address issues, or resolve/report problems or complaints.
• Assists in office moves, physical inventory, warehouse operations, receptionist/switchboard and mailroom/copy center duties.
• Provides basic level technical assistance to others (for example, staff, contractors, volunteers, other organizations) on policies, procedures, rules, regulations, standards, or requirements.
• Affords assistance in developing standards or procedures for assigned area.

Requirements

• Valid Class C Texas Driver’s License.
• Knowledge of modern office practices, procedures, and office machines/equipment.
• Knowledge of agency policies, procedures, and ability to interpret them.
• Skilled in the use of standard agency computer hardware and software such as Microsoft Office Suite.
• Skill in organizing and prioritizing workload.
• Skill in managing multiple priorities.
• Effective communication skills orally and in writing.
• Ability to prepare concise reports.
• Ability to develop and maintain effective working relationships with both internal and external customers.
• Ability to operate motor vehicles including cargo (one-ton/four-ton) truck and van and pull a trailer in accordance with local, State and Federal traffic regulations.
• Ability to lift, pull, push and carry 50 lbs.
• Ability to operate a forklift and pallet jack.

Qualifications

• High School diploma or GED is required.
• Experience using office machines/equipment i.e. copiers, fax machines, telephone.
• Experience in computer usage such as Microsoft Office.
• Ability to communicate effectively in writing as demonstrated in the application.
• Experience in performing administrative work.

Skills

• Knowledge of agency policies, procedures, and ability to interpret them.
• Skilled in the use of standard agency computer hardware and software such as Microsoft Office.
• Organizes and prioritizes workload.
• Manages multiple priorities.
• Effective communication skills orally and in writing.
• Prepares concise reports.
• Develops and maintains effective working relationships with both internal and external customers.
• Operates motor vehicles including cargo (one-ton/four-ton) truck and van and pull a trailer in accordance with local, State and Federal traffic regulations.
• Lifts, pulls, pushes and carries 50 lbs.
• Operates a forklift and pallet jack.

Benefits

Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Pay

Salary Range: $3,337.17 - $3,659.50

Schedule

Shift: Day
Additional Shift: Days (First)
Telework: Not Eligible for Telework
Travel: Up to 30%