Regional Facilities Manager (Metro DC Area)

About the role

The Regional Facilities Manager will oversee the physical assets, safety, general maintenance repairs, metering, apartment make-readies, preventative maintenance, and construction or rehabilitation projects for multiple apartment buildings in the LCOR portfolio.

Responsibilities

• Manage maintenance operations related to the portfolio such as staff recruitment/retention, training, financial budget planning and performance, customer service and third-party vendor/suppliers, control expenses and improve customer satisfaction
• Confirm operating procedures, maintenance, and vendor management standards of contracts are met in a cost effective, safe, and efficient manner
• Write, review, and negotiate construction project and service contracts
• Manage various small capital improvement and value add projects within assigned portfolio
• Play an active role in overseeing quality control, the commissioning process and coordination with CM during construction, turnover, initial occupancy, and stabilization of new developments
• Ensure delivery of services with a high level of customer satisfaction, and identify opportunities to expand contract scope
• Manage and maintain stabilized assets in a facilities capacity

Requirements

• Minimum 5 years of general maintenance experience in residential property management
• 3+ years of supervisory experience preferred
• Working knowledge of HVAC, plumbing, electrical, fire protection, and energy management systems
• EPA certification required, other certifications/licenses as required by local, state or other regulations
• Weekend work and 24/7 on-call duties required
• High school graduate or GED required
• Basic experience with Microsoft Office Suite (Outlook, Word and Excel), and other relevant applications preferred
• Mid & High-Rise buildings require Certification in Boiler Operations, Chillers & Cooling Towers and Water Treatment Systems

Qualifications

• Prior experience as a Service Manager on lease-up and/or stabilized properties
• Knowledge of centralized and independent mechanical systems including WSHP / hydronic, VRF, cooling towers, as well as domestic and heating/condensing boilers
• Experience with building automation systems and the ability to understand trends, identify problems, recommend solutions, and provide justifications for recommendations
• Effective communication with community associates, Regional Managers, Vice Presidents, and other departments
• Proven ability to conduct due diligence to make challenging decisions with confidence
• Ability to multitask and effectively prioritize multiple deadlines and projects
• Strong organizational skills to manage a schedule and meet deadlines
• Able to accurately perform basic mathematical functions
• Able to interact well with coworkers, supervisors, guests, vendors, contractors and the public in a professional and pleasant manner
• Able to work in a fast-paced environment and deal with moderate levels of stress
• Works as part of a team as well as completing assignments independently
• Able to read and understand manuals, operating instructions, cautionary labels, etc. and carry out instructions and plans
• Takes instruction from supervisors
• Exercises problem-solving skills
• Able to work on call as scheduled 24/7; work weekends and after hours as necessary due to emergency or business need

Skills

• Regulatory compliance experience with understanding of PM procedures and industry standards
• Physical inspections of properties with the assigned portfolio to evaluate health specifications, safety requirements, risk management, asset preservation, customer service, and company standards
• Ensure appropriate risk mitigation procedures are implemented including disaster response

Benefits

Competitive compensation package offered. To learn more about us, please visit our website at www.lcor.com. LCOR is an equal opportunity employer and is committed to providing equal employment and opportunities to veterans, and disabled individuals as well as other protected veterans. EEO is the law: https://www.eeoc.gov/employers/eeo-law-poster. For individuals with disabilities who would like to request an accommodation, please contact 610-408-4442.