Regional Engineering Manager

JOB SUMMARY/PURPOSE

Provides oversight and management of field engineering services within a geographical operating region. The activities include managing people, finances, and other resources needed to maintain customer relationships, employee growth, revenue growth, system reliability, and system improvements.

JOB DUTIES/RESPONSIBILITIES

• Provides administrative, management and technical oversight of distribution design and field engineering (Power Quality, Voltage issue resolution, feeder level distribution planning, contingency switching, reliability programs, etc.).
• Manages group resources to achieve group maintenance goals, reliability and financial goals. Manages resources and budget activities to achieve strict compliance with Entergy's guidelines.
• Provides operational support at the jurisdictional and network level to improve customer satisfaction and reliability performance. Provides technical expertise to local Jurisdiction on items arising from local and state regulatory agencies.
• Provides training and coaching to work group to ensure all employees are familiar with Entergy's policies and procedures required to serve customers and comply with all applicable codes for designing and maintaining electrical distribution facilities.
• Manages special/large projects including process development, storm restoration and other ad hoc jurisdictional and system assignments.
• Serves in leadership role during emergency response and storm restoration efforts. Provides oversight of 24/7 engineering response to support operations.
• Overseeing day to day needs of the Metro Region Engineering workgroup for reliability and resiliency efforts Ensuring customer centricity throughout Leading and developing team members Technical aptitude of basic electricity, understanding of how the utility world operates

MINIMUM REQUIREMENTS

• Minimum education required of the position: Bachelor's degree in Engineering.
• Minimum experience required of the position: 5-8 years of experience with proven leadership capabilities or significant project management experience.
• Minimum knowledge, skills, and abilities required of the position: None.
• Preferred: People skills, great communication skills to deal with internal and external customers regularly and employees daily and great attitude to help others, willingness to independently learn, supervisory skills, interpersonal skills.

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES

• Experience with New Orleans City Council and CBD is preferred.

WORKING CONDITIONS

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.