Engineering Manager

Responsibilities

• Manage, mentor and schedule a small team of field support pre and post engineers, handle performance reviews, career development and resource allocation.
• Cook up and execute project plans, budgets, milestones, and technical requirements; coordinate with third-party vendors, integrators and contractors as needed.
• Maintain documentation: runbooks, SOPs, topology, security diagrams, change logs and project deliverables.
• Act as customer-facing technical lead for outages, escalations and project status — communicate progress, risks, mitigation plans and timelines to stakeholders and clients.
• Review system design and component compatibility; exercise cost analysis procedures and value engineering for components in the project, creating opportunities for cost reduction and margin increases.

Qualifications (must Have)

• A high school diploma or equivalent.
• Minimum of five (5) years of management or supervisory experience.
• Minimum of five (5) years hands-on experience with servers and enterprise network infrastructure with three (3) years managing projects or teams.
• Extensive experience with relational databases (e.g., MySQL, PostgreSQL, MS SQL) including performance tuning, backup/recovery and HA.
• Strong customer-facing experience, including presenting technical content to non-technical stakeholders and managing clear, timely incident communications.
• Demonstrated project management capability, including managing multiple projects while overseeing schedules, risks, scope, and vendor deliverables.
• Ability to manage competing priorities in a dynamic, team-oriented environment while developing trusted, collaborative relationships across internal teams, vendors, and executive-level clients.

Preferred Qualifications (nice To Have)

• Bachelor’s degree in computer science, Information Technology or related field.
• Supervisory experience in construction or operations.
• PMP, PRINCE2, or equivalent project management certification.
• Network certifications (CCNA/CCNP/CCDA).
• Security certifications (CISSP, CISM, CompTIA Security+).
• Database certifications (Oracle, Microsoft, PostgreSQL).
• Experience with cloud networking, cloud-hosted databases and cloud security (AWS, Azure, GCP).
• Experience with ITSM/incident management tools (ServiceNow, Jira).
• Experience with physical security integration platforms.

Benefits

• Pay range: $90,000 - $110,000 annual
• Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Schedule

Not specified

Pay

Not specified