Jobs · Healthcare

Regional Director Patient Access - Remote

Optum · Eden Prairie, MN · 1 mo ago
Healthcare$113k–$193k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes description paragraphs. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse content. First, we have introductory paragraph about Optum Insight, mission, etc. That could be "About the role" or maybe "About the role" is about the role description. The role description: "The Regional Director of Patient Access provides strategic leadership..." That's role overview. So we can put that under

About the role

with paragraphs. Then we have "Primary Responsibilities" list with bullet-like lines. Those are responsibilities. So we need

Responsibilities

with
  • items. We have sections like "Operational Excellence", "Regional Leadership", etc. Those are subheadings within responsibilities but we can treat each bullet as separate li. The content includes sentences after each heading. We need to capture all responsibilities. Let's extract responsibilities text: "Provides oversight of patient access and revenue cycle operations, including registration, point-of-service collections, financial clearance, financial counseling, customer service, scheduling, bed management, transfer center, to drive operational and financial performance." "Operational Excellence Drives quality, process improvement, and revenue cycle performance through data-driven initiatives and site oversight" "Regional Leadership Leads Facility Directors and regional operations to achieve productivity, compliance, and performance goals" "Client & Employee Engagement Builds solid client partnerships and fosters employee engagement to enhance patient satisfaction and outcomes" "Strategic Governance Provides executive reporting, leadership guidance, and Patient Registration expertise to support organizational objectives" "Drives standardization, process integration, and operational improvements across Patient Access functions by implementing Optum 360 best practices, managing change initiatives, and enhancing efficiency, patient experience, and financial performance" "Provides leadership across Patient Access operations by hiring, developing, coaching, and engaging high-performing teams, fostering collaboration with business and clinical stakeholders, and driving employee satisfaction, accountability, and operational excellence" "Leads special projects and strategic initiatives by developing project plans, coordinating resources, and driving successful execution across cross-functional teams" "Ensures compliance with regulatory and organizational policies while fostering a service-oriented culture that promotes ethical practices, operational excellence, and stakeholder satisfaction" Also earlier: "You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week." That's schedule info. Also "You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in." That's maybe benefits? Not specific. Now Required Qualifications: list. "5+ years of experience in supervisory / management role" "5+ years of Acute Care Facility Patient Access Department leadership experience, managing one or more functional areas of patient scheduling, pre-service/financial clearance, registration, financial counseling, or other management functions related to revenue cycle activities in a complex, multi-site environment" "Proficiency in Microsoft Excel, Word, Project, PowerPoint, and SharePoint" "Proven solid organizational and program management skills, with the ability to manage multiple projects, prioritize tasks, adapt to changing priorities, and deliver timely results" "Willingness to travel up to 50% based on home location and project needs" Preferred Qualifications: list. "5+ years of consulting and project management experience in revenue cycle design and optimization" "5+ years of experience with major Patient Access technologies or similar systems" "Demonstrated ability to work independently, apply process improvement techniques, identify resource or priority shifts, and escalate recommendations to leadership as needed" "Effective collaborator across executive, management and staff" "All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy" Pay: "Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable." Thus we have Pay and Benefits content. Schedule: remote flexibility and office requirement for Minneapolis/DC: 4 days per week. So we have schedule info. Now we need to decide sections. We have About the role (overview). Responsibilities (list). Requirements (maybe Required Qualifications). Qualifications (maybe Preferred Qualifications). Skills (maybe proficiency in Microsoft Office etc). Benefits (benefits package). Pay (salary range). Schedule (remote/flex). We should not create sections with filler like "commensurate with experience". We have actual content. We need to avoid repeating job title as heading. No Job ID. We need to remove boilerplate: EEO, drug free workplace, mission statements, etc. Also remove application instructions, deadline, etc. We need to preserve all substantive information. Thus we will produce HTML fragment with sections in order: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to ensure each section only if there is content. Let's gather content. About the role: The paragraph(s) describing role: "Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. The Regional Director of Patient Access provides strategic leadership and oversight of Patient Registration operations across an assigned region, ensuring standardized processes, operational excellence, and compliance with best practices. The role leads facility-based registration directors, drives performance against client and organizational KPIs, improves patient access and revenue cycle outcomes, and ensures accurate registration and clean billing." We could keep that as About the role. Responsibilities: list items as above. We need to ensure each liability is a
  • . We'll combine sentences. Let's list responsibilities items: 1. Provides oversight of patient access and revenue cycle operations, including registration, point-of-service collections, financial clearance, financial counseling, customer service, scheduling, bed management, transfer center, to drive operational and financial performance. 2. Drives quality, process improvement, and revenue cycle performance through data-driven initiatives and site oversight. 3. Leads Facility Directors and regional operations to achieve productivity, compliance, and performance goals. 4. Builds solid client partnerships and fosters employee engagement to enhance patient satisfaction and outcomes. 5. Provides executive reporting, leadership guidance, and Patient Registration expertise to support organizational objectives. 6. Drives standardization, process integration, and operational improvements across Patient Access functions by implementing Optum 360 best practices, managing change initiatives, and enhancing efficiency, patient experience, and financial performance. 7. Provides leadership across Patient Access operations by hiring, developing, coaching, and engaging high-performing teams, fostering collaboration with business and clinical stakeholders, and driving employee satisfaction, accountability, and operational excellence. 8. Leads special projects and strategic initiatives by developing project plans, coordinating resources, and driving successful execution across cross-functional teams. 9. Ensures compliance with regulatory and organizational policies while fostering a service-oriented culture that promotes ethical practices, operational excellence, and stakeholder satisfaction. We could also include earlier responsibilities like "enhancing patient, employee, and client experiences, strengthening client relationships, maximizing point-of-service collections, fostering employee engagement, and driving continuous process improvements through performance management, accountability, and solid leadership." That's covered partially. But we have enough. Now Requirements (Required Qualifications) list: - 5+ years of experience in supervisory / management role - 5+ years of Acute Care Facility Patient Access Department leadership experience, managing one or more functional areas of patient scheduling, pre-service/financial clearance, registration, financial counseling, or other management functions related to revenue cycle activities in a complex, multi-site environment - Proficiency in Microsoft Excel, Word, Project, PowerPoint, and SharePoint - Proven solid organizational and program management skills, with the ability to manage multiple projects, prioritize tasks, adapt to changing priorities, and deliver timely results - Willingness to travel up to 50% based on home location and project needs Now Qualifications (Preferred Qualifications) list: - 5+ years of consulting and project management experience in revenue cycle design and optimization - 5+ years of experience with major Patient Access technologies or similar systems - Demonstrated ability to work independently, apply process improvement techniques, identify resource or priority shifts, and escalate recommendations to leadership as needed - Effective collaborator across executive, management and staff - All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Now Skills: maybe we could extract proficiency in Microsoft Office as skills, but that's already in Required Qualifications. Could also include "solid organizational and program management skills". But we might decide to not create Skills section if content overlaps; but we need to follow instruction: Use sections only when posting has real specific content. We have skills content (proficiency in Microsoft Office, organizational skills). Could put under Skills. But we already have Required Qualifications includes proficiency and organizational skills. Might be redundant to split. However we can still create Skills section with those items. But we need to avoid duplication? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." It doesn't forbid duplication, but better to avoid redundancy. However we could keep Required Qualifications as is and not create Skills. But the instruction says we should use sections like Skills if there is content. There is content about skills (Microsoft Office proficiency, organizational skills). Since we already placed them under Required Qualifications, we could move them to Skills and keep Required Qualifications for experience requirements only. Let's think. Better to separate: Required Qualifications: experience requirements. Skills: technical/proficiency skills. Qualifications: preferred qualifications. Thus: Required Qualifications (experience): - 5+ years of experience in supervisory / management role - 5+ years of Acute Care Facility Patient Access Department leadership experience, managing one or more functional areas of patient scheduling, pre-service/financial clearance, registration, financial counseling, or other management functions related to revenue cycle activities in a complex, multi-site environment - Willingness to travel up to 50% based on home location and project needs Skills: - Proficiency in Microsoft Excel, Word, Project, PowerPoint, and SharePoint - Proven solid organizational and program management skills, with the ability to manage multiple projects, prioritize tasks, adapt to changing priorities, and deliver timely results Qualifications (Preferred): - 5+ years of consulting and project management experience in revenue cycle design and optimization - 5+ years of experience with major Patient Access technologies or similar systems - Demonstrated ability to work independently, apply process improvement techniques, identify resource or priority shifts, and escalate recommendations to leadership as needed - Effective collaborator across executive, management and staff - All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Now Benefits: we have benefits description: "In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives." We could also include "You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development

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