Regional Director On-Site Communities

Position Responsibilities

• Develop a working relationship with Clients through regularly scheduled interactions and meetings.
• Attend Board, Annual, Committee, and other meetings as needed with assigned Onsite Managers.
• Afford assistance to Managers and Clients to ensure compliance with State, Federal, and Association Management Statutes.
• Participate in interviews, hiring, terminations, training, and placement of Community Managers, and related onsite staff.
• Provide input for staff assignments in assigned communities.
• Evaluate employees and complete annual reviews. As applicable, communicate with boards regarding annual increases for assigned staff, and communicate through appropriate channels for execution.
• Provide ongoing coaching, mentoring, support, and development of staff.
• Provide leadership, direction, training, mentoring, coaching and supervision to assigned Community Managers, community staff and other assigned direct reports.
• Ensure compliance with established AAM policies and procedures, including but not limited to, annual meetings, corporate records, board packets, collection activities, board reporting, communication, transitions, financial statements and staffing.
• Ensure compliance with established procedures for common area acceptance walk-throughs as needed.
• Afford assistance in reviewing, proofreading and approving mailings, notices, newsletters, etc.
• Afford assistance in the proper preparation and presentation of Board and Annual Meetings.
• Handle escalated homeowner issues as required. Report resolutions to superiors and to the Board of Directors as required.

Knowledge, Skills And Abilities

• Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.
• Self-direction. Capacity to set personal priorities, follow-up and report as required.
• Ability to motivate staff.
• Time Management: the ability to organize and manage multiple priorities.
• Attention to detail.
• Experience working with HOA's or other entities that involved knowledge and enforcement of Governing Documents.

Physical Demands & Work Environment

• Utilizing a computer in an office setting,
• Utilizing personal vehicle for travel involved,
• Able to walk or move around properties and necessary.