Regional Director, Sites

Responsibilities

• Manages staff across multiple sites, ensuring execution is aligned with protocol, regulatory requirements, and IH standards.
• Owes overall performance of assigned sites, including enrollment, data quality, compliance, and team culture.
• Safeguards sites are set up for success (i.e. staffed appropriately and equipped with the appropriate equipment and training) and makes recommendations to allocate resources based on business needs.
• Builds strong relationships and collaborates with PIs to align their engagement with study goals and operational strategy.
• Influences study portfolio, optimizing for profitability and value to patients. Identifies and manages issues, concerns and problems related to site performance.
• Ledds and develops CRCs, and other site-based research staff through clear expectations, performance coaching, and team development.
• Serves as a visible, hands-on people manager who builds high-performing, accountable teams.
• Identifies levers to drive site level KPIs through monitoring KPIs and performance trends, escalating to appropriate parties. Implements corrective actions or process improvements as needed.
• Serves as the primary operational liaison between site staff and central functions.
• Drives a culture of ownership, collaboration, and continuous improvement across all assigned sites.

Requirements

• Knowledgeable about the critical elements for success in clinical trials.
• Ability to review protocols, programs, and assess the success of a project.
• Ability to influence change management and model flexibility.
• Problem-Solving Skills: Ability to identify problems, develop and implement solutions.
• Strategic Planning: Ability to plan for short, medium and long term success and make recommendations for growth.
• Uses data as a tool, identifies trends, and draws conclusions.
• Project Management: Demonstrated ability to successfully manage people/projects.
• Proactive problem-solving abilities and follow-through.
• Practices professionalism and integrity in all actions.
• Communication Skills: Excellent written and verbal communication skills.
• Working knowledge of CTMS, eDC and other core research systems.
• Ability to travel: Up to 30% travel to provide operational oversight, hold team meetings, and attend other professional meetings/conferences as needed.

Qualifications

• Experience in managing a large site network and demonstrated success in achieving targets and optimizing operations.
• Experience with gastroenterology and/or hepatology studies.

Benefits

We believe great teams do their best work when they feel supported — professionally and personally.

• A hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office.
• Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health.
• Mental health and wellness support through Spring Health.
• Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health.
• Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years.
• 401(k) program with a company match of up to 3% (up to $3,000 annually).
• Weekly in-office lunch benefit every Tuesday.
• 100% company-paid short-term and long-term disability coverage.
• Annual wellness and professional development.