Regional Director of Sales - Illinois

About the role

At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you!

Responsibilities

• Driving the sales efforts for assigned communities in the region.
• Hiring, training and coaching sales staff to ensure complete/full occupancy of the community.
• Playing a vital role as a member of the senior leadership team and instrumental in the development and execution of the strategic plan, future business policies and processes, and related business development activity.
• Establishing performance goals and monitoring performance on a continual basis for all sales team members.
• Working within established community budgets, ensuring that each Sales team is achieving or exceeding projected occupancy and operating within budgetary guidelines.
• Continuously monitoring and appropriately addressing the resident population for shifts in preferences, values and attitudes using personal interviews, approved surveys, resident committees, suggestion boxes, etc.
• Working with the ED to understand the community sales performance and how to direct sales staff effectively.
• Conducting ongoing mentoring and onsite training for sales team.
• Orienting and onboarding new team members, including training on sales techniques, sales tools and platforms.
• Overseeing all assigned communities’ sales reports and monitoring data entry of lead information into appropriate systems.
• Monitoring call tracking, video content, social media, sales database notes and metrics to improve lead generation/management and sales.
• Interviewing Sales team candidates and providing recommendations and critical insight to ED for hiring decisions.
• Personally shopping competitor communities in local primary marketing areas (PMAs).
• Conducting onsite sales in the absence of a salesperson.

Qualifications

• Regional/multi-property leadership experience required.
• Senior Living or Healthcare sales experience required.
• Strong system/software skills including: CRM, MS Excel, MS Word, MS Outlook.
• Referral source – based marketing and long and short cycle sales experience.
• Exceptional ability to analyze sales/market data and trends and apply that information for improved sales.
• Typically, 60% travel, but may fluctuate; flexibility required.
• Ability to communicate and function well in an interdisciplinary team.
• Ability to read, write, speak, and understand the English language.

Benefits

• Medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options (for full-time team members).
• 401(k) plan, paid time off, holiday pay, Daily Pay, and discounts through Perk Spot (available to all part-time and full-time team members).