Regional Director of Operations SNF

About the role

Evolve Therapy Services, LLC is a leading therapy management organization in the long-term care industry. We are seeking a Regional Director of Operations motivated to work for a company with an evolving culture that provides a positive work-life balance. This role requires a high passion and skill for providing a thriving customer experience to clients in the long-term care industry, with expertise in clinical reimbursement and the Patient Driven Payment Model (PDPM) for rehab relating to physical therapy, occupational therapy, and speech-language pathology disciplines. Multi-site management background is preferred but not required; candidates must be a Physical Therapist or Licensed Assistant, Occupational Therapist or Licensed Assistant, or Speech-Language Pathologist/CCC.

This is a full-time remote position with required travel across the Northeast United States. Candidates must be based in New York or Pennsylvania and hold an active therapy license (PT, OT, SLP, OTA, or PTA).

Responsibilities

• Provide extensive training, analysis, advice, and consultation to facilities and teams within the assigned Northeast region.
• Monitor, consult, and make effective recommendations for changes to facility processes, systems, policies, and practices to ensure efficient, effective, and compliant rehab oversight and payment performance.
• Demonstrate in-depth knowledge of reimbursement methodologies for therapy, specifically PDPM.
• Provide consultation, training, and support for assigned area.
• Analyze systems and processes to ensure compliance with federal and state regulations as well as company policies and procedures.
• Work with teams to resolve issues, endorse changes, and conduct follow-ups to ensure recommendations are effectively implemented and monitored.
• Promote compliance by performing periodic audits of assessments, supporting documentation, and other relevant data.
• Recognize, advise, and promote facility best practices and systems.
• Maintain working knowledge of Medicare rules, regulations, and billing codes.
• Understand HIPAA privacy rules and regulations.
• Exhibit strong communication, interpersonal, and customer service skills.

Requirements

• Therapist with degree from an accredited program and licensed in the state of employment.
• Three to five years of clinical experience in a long-term care setting, including supervisory, administrative, or consultative capacities.
• Prior multi-site management experience with background in clinical processes, training, and mentoring.
• Current knowledge of computer technology and systems.
• Ability to work independently with minimal supervision while successfully collaborating with internal and external teams.
• Extensive knowledge of PDPM, Medicare reimbursement, compliance, and eligibility.
• Experience with Net Health and PointClickCare documentation systems.
• Based in New York or Pennsylvania.
• Active therapy license (PT, OT, SLP, OTA, or PTA).
• Professional, outgoing, organized personality with ability to travel for territory coverage.

Benefits

• Competitive compensation
• Medical, dental, vision, and other voluntary benefits
• Unlimited paid time off