Regional Director of Operations SNF

About the Role

Evolve Therapy Services, LLC is a leading therapy management organization in the long-term care industry. While newer by name, our leadership has decades of experience in therapy operations and clinical excellence for SNF/ALF providers. We are seeking a Regional Director of Operations who is motivated to work for a company with an evolving culture that provides a positive work‑life balance, with a high passion for delivering a thriving customer experience to our clients in the Northeast United States.

This full‑time, remote position requires travel across the assigned territory. The role provides extensive training, analysis, advice, and consultation to facilities and teams, monitoring and recommending changes to ensure efficient, effective, and compliant rehab oversight and payment performance. Preferred expertise includes clinical reimbursement and the Patient Driven Payment Model (PDPM) across Physical Therapy, Occupational Therapy, and Speech‑Language Pathology disciplines. Candidates must be a licensed Physical Therapist, Physical Therapist Assistant, Occupational Therapist, Occupational Therapy Assistant, or Speech‑Language Pathologist (CCC).

Responsibilities

• In‑depth knowledge of reimbursement methodologies for therapy, specifically PDPM preferred
• Provide consultation, training, and support for assigned area
• Analyze systems and processes to ensure compliance with federal and state regulations as well as company policies and procedures
• Work with teams to resolve issues, endorse changes, and conduct follow‑ups to ensure recommendations are effectively implemented and monitored
• Promote compliance by performing periodic audits of assessments, supporting documentation, and other relevant data
• Recognize, advise, and promote facility best practices and systems
• Working knowledge of Medicare rules, regulations, and billing codes
• Understanding of HIPAA privacy rules and regulations
• Strong communication, interpersonal, and customer service skills

Qualifications

• Therapist with degree from an accredited program and active license in the state of employment (PT, PTA, OT, OTA, or SLP/CCC)
• Three to five years of clinical experience in a long‑term care setting, including supervisory, administrative, or consultative capacities
• Prior multi‑site management experience with a background in clinical processes, training, and mentoring
• Current knowledge of computer technology and systems (experience with Net Health and PointClickCare documentation systems a plus)
• Ability to work independently with minimal supervision while collaborating successfully with internal and external teams
• Extensive knowledge of PDPM, Medicare reimbursement, compliance, and eligibility
• Based in New York or Pennsylvania
• Active therapy license required

Benefits

• Competitive compensation
• Medical, dental, vision, and other voluntary benefits
• Unlimited Paid Time Off

Location & Travel

Remote position with required travel throughout the Northeast territory. Candidate must be based in New York or Pennsylvania.