Regional Director of Operations SNF

About the role

Evolve Therapy Services, LLC is a therapy management organization in the long-term care industry. Leadership has decades of experience in therapy operations and clinical excellence for SNF/ALF providers. This full-time, remote position (based in New York or Pennsylvania) covers the Northeast United States and requires travel. The Regional Director of Operations provides extensive training, analysis, advice, and consultation to facilities and teams within the assigned territory, monitoring and recommending changes to ensure efficient, effective, and compliant rehab oversight and payment performance.

Responsibilities

• In-depth knowledge of reimbursement methodologies for therapy, specifically PDPM preferred
• Provide consultation, training, and support for assigned area
• Analyze systems and processes to ensure compliance with federal and state regulations as well as company policies and procedures
• Work with teams to resolve issues, endorse changes, and conduct follow-ups to establish that recommendations are effectively implemented and monitored for appropriateness
• Promote compliance by performing periodic audits of assessments, supporting documentation, and other relevant data
• Recognize, advise, and promote facility best practices and systems
• Maintain working knowledge of Medicare rules, regulations, and billing codes
• Understand HIPAA privacy rules and regulations
• Communicate effectively with strong interpersonal and customer service skills

Qualifications

• Therapist with degree from an accredited program and active license in state of employment (PT, OT, SLP, OTA, or PTA)
• Three to five years of clinical experience in a long-term care setting, including supervisory, administrative, or consultative capacities
• Prior multi-site management experience with background in clinical processes, training, and mentoring
• Current knowledge of computer technology and systems
• Ability to work independently with minimal supervision while collaborating successfully with internal and external teams
• Extensive knowledge of PDPM, Medicare reimbursement, compliance, and eligibility
• Experience with Net Health and PointClickCare documentation systems
• Based in New York or Pennsylvania
• Willingness and ability to travel for territory coverage

Benefits

• Competitive compensation
• Medical, dental, vision, and other voluntary benefits available
• Unlimited paid time off