Regional Director of Operations East Coast

About the role

SkyHop Global is seeking a Regional Manager for the Northeast region. Candidates must reside within a reasonable commuting distance to Glendale, NY.

Responsibilities

• Ensure efficient operation of multiple locations in alignment with company values and contractual commitments
• Build and maintain strong business relationships and customer satisfaction
• Drive continuous improvement opportunities across all sites
• Acquisition and development of a team that exceeds client expectations while meeting company standards
• Leadership for employees
• Mentor and promote strong performers at all levels of operations
• Establish scheduling requirements for employees/agents under supervision
• Place employees due to call-offs and time-off requests
• Develop and implement business plans to improve financial performance year over year
• Manage P&L and revenue growth for location
• Work with Operations and Finance Teams to develop and implement business plans
• Instill safe performance as a critical element of success and effectiveness
• Ensure compliance with regulatory agencies and company policies and procedures
• Prepare reports, investigate, respond to questions, and provide documentation
• Follow all safety rules and report unsafe or hazardous conditions immediately
• Develop a balanced fleet/asset approach promoting utilization, safety, service, and driver success
• Maintain vehicle maintenance requirements and records; schedule regular and irregular audits of unit vehicles
• Other projects and tasks as assigned by the CEO

Qualifications

• 5 - 10 years managerial experience, including P&L responsibility
• Ability to properly prioritize, implement, and manage work schedules, projects, and build relationships
• Customer Relationship management
• Utilize routing optimization, Transportation Management Systems, and driver safety management tools to enhance operational efficiency and ensure compliance with safety standards
• Multi-Site operational oversight
• Strong Financial Experience and Problem Solving / Process Improvement skills
• Willingness to travel as necessary, work the required schedule, and work at the specific location required
• Transportation/Logistics experience a plus

Benefits

Company offers a comprehensive benefit package including: Health, Dental, Vision, Supplemental Benefits, 401(k) with a company match, PTO, and much more!

Pay

$125,000.00 - $175,000.00 per year

Schedule

In person