Regional Director of Financial Aid (Western Region)

About the role

The Regional Director of Financial Aid oversees operations across Arizona College of Nursing's Western Region campuses. This high-impact role involves leading a team of Financial Aid professionals, ensuring compliance with federal and institutional regulations, and partnering closely with campus leadership to drive student success and operational excellence.

Responsibilities

• Develop and implement short- and long-term strategies and goals focused on student retention and experience.
• Lead impactful projects and identify opportunities for organizational improvement.
• Ensure transparency and partnership across departments in all initiatives, particularly with quality assurance.
• Partner with campus leadership and staff to ensure alignment on financial aid strategies.
• Oversee initial approval for VA benefits for all assigned campus locations, timely certification of all VA benefits, and School Certifying Official (SCO) annual training.
• Train team on expected service-level agreements to ensure consistently high student satisfaction.
• Handle escalated or high-need student cases, ensuring all interactions are documented properly.
• Analyze team data and metrics to facilitate changes that meet organizational goals.
• Utilize business intelligence analytics to maintain expected service-level agreements.

Requirements

• Minimum of 7 years of Title IV aid administration experience.
• Minimum of 7 years of progressive experience in Financial Aid, including at least 4 years leading a team of Financial Aid professionals.
• High degree of professionalism and discretion dealing with confidential information.
• Effective verbal and written communication skills.
• Ability to drive execution of tasks and change within an organization.
• Ability to travel out-of-state up to 5 times per year.

Qualifications

• Bachelor’s Degree from an accredited college or university preferred.

Skills

• Strategic thinking and planning.
• Team management and development.
• Data analysis and communication.
• Confidentiality and discretion.
• Effective communication and collaboration.

Benefits

• Base salary range of $100,000 - $125,000 commensurate with education, experience, and relatable skills.
• Opportunities for professional development.
• Dynamic organizational culture within a supportive working environment.
• Robust health and welfare benefits package including, but not limited to, medical, dental, and vision.
• Rest and relaxation with generous PTO and holiday pay.
• Preparation for the future with a 401(k) and company match.

Pay

Base salary range of $100,000 - $125,000 commensurate with education, experience, and relatable skills.

Schedule

This is a remote position with up to 40% travel to campuses within the assigned Western Region.