Regional Director of Case Management and Clinical Reimbursement

About the role

Join our team as a Regional Director of Case Management and Clinical Reimbursement. This full‑time position provides clinical leadership and strategic oversight for case management, MDS, and reimbursement operations across multiple skilled nursing facilities. The role partners with facility leadership to optimize clinical outcomes, regulatory compliance, and reimbursement performance while supporting high‑quality resident‑centered care.

Responsibilities

• Provide regional oversight and leadership for case management, MDS, and clinical reimbursement processes across assigned facilities.
• Ensure compliance with Medicare, Medicaid, Managed Care, and other payer requirements while maximizing appropriate reimbursement opportunities.
• Mentor and support MDS Coordinators, Case Managers, and interdisciplinary teams in best practices for clinical documentation, reimbursement, and regulatory compliance.
• Monitor reimbursement performance, quality measures, and key clinical metrics to identify trends and implement process improvements.
• Conduct routine audits of MDS assessments, care plans, clinical documentation, and reimbursement systems to ensure accuracy and compliance.
• Collaborate with facility leadership to develop action plans that improve reimbursement outcomes while maintaining exceptional clinical care.
• Provide education and training on Medicare regulations, PDPM, RAI/MDS processes, and payer‑specific requirements.
• Assist facilities during regulatory surveys, reimbursement audits, and compliance reviews.
• Partner with operations, finance, and clinical leadership to support strategic initiatives that enhance both resident outcomes and financial performance.

Qualifications

• Registered Nurse (RN) with an active and unrestricted license.
• Minimum of 3+ years of leadership experience in skilled nursing clinical reimbursement, MDS, or case management.
• Expert knowledge of Medicare Parts A, B, C, and D; State Medicaid systems; Managed Care; and other reimbursement methodologies.
• Extensive knowledge of the Long‑Term Care MDS/RAI process; AANAC certification preferred.
• Demonstrated success in developing and implementing systems that improve SNF clinical reimbursement compliance and performance.
• Strong understanding of skilled nursing regulations, clinical operations, and quality measures.
• Exceptional leadership, communication, organizational, and problem‑solving skills.
• Ability to travel throughout the assigned region as business needs require.

Core Values in Action

• Passion – Supporting clinical teams to deliver exceptional resident‑centered care while achieving optimal reimbursement outcomes.
• Respect – Building collaborative partnerships with facility leadership, interdisciplinary teams, residents, and families through professionalism and integrity.
• Excellence – Driving regulatory compliance, clinical quality, and reimbursement performance through expert leadership, education, and continuous improvement.

Benefits

• Tuition reimbursement
• Employee referral bonus
• Health, vision, and dental benefits
• 401(k) with company match
• Employee engagement and culture committee
• Company‑sponsored life insurance
• Employee Assistance Program (EAP) resources

Pay

Full‑time opportunity with a salary range of $115,000 – $190,000 annually.