Regional Director Northeast - Modernization

Key Responsibilities

• Lead the planning and execution of regional modernization and construction projects, ensuring timely delivery, budget adherence, and quality outcomes.
• Oversee field operations, including technician performance, subcontractor management, and site safety compliance.
• Collaborate with engineering, sales, and service teams to scope, design, and deliver modernization solutions tailored to customer needs.
• Ensure all projects meet regulatory, safety, and company standards.
• Drive continuous improvement in construction workflows, resource utilization, and project closeout processes.

Customer & Business Growth

• Build strong relationships with regional customers, ensuring satisfaction and identifying opportunities for additional modernization work.
• Partner with sales and account management to support business development and expand modernization services in underpenetrated markets.
• Monitor customer feedback and project outcomes to refine service offerings and improve future project delivery.

Operational Leadership

• Manage regional P&L for modernization projects, ensuring profitability and cost control.
• Track and report on key performance indicators (KPIs), including project timelines, margins, safety incidents, and customer satisfaction.
• Develop and implement recovery plans for underperforming projects or teams.
• Led integration efforts for newly acquired branches or teams within the region.

Team Development & Culture

• Build and lead a high-performing regional modernization team, including project managers and technicians.
• Foster a culture of safety, accountability, and excellence in execution.
• Provide coaching, mentorship, and career development opportunities for team members.
• Ensure alignment with company values and promote a collaborative, growth-oriented environment.

Qualifications

• Bachelor’s degree in construction management, engineering, or related field.
• 10+ years of experience in refrigeration (supermarket preferred) construction or modernization, with at least 5 years in a leadership role.
• Proven success managing large-scale, multi-site construction or modernization projects.
• Strong understanding of HVAC-R systems, union labor practices, and safety compliance.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in project management tools and Microsoft Office Suite.
• Financial acumen with experience managing budgets and driving project profitability.