Regional Director - North
Job Description
Location: REMOTE (based out of New York City metro or surrounding)
Job Summary: As a Regional Director, you will lead and inspire a team of Area & District Managers to drive business growth, operational excellence, and exceptional customer experiences across your region. You’ll collaborate cross-functionally with corporate teams to deliver on strategic initiatives while fostering a culture of development, inclusion, and continuous improvement.
We welcome candidates from diverse backgrounds who are passionate about people and results.
What You’ll Do
- Lead the regional team by setting clear business goals, driving strong performance, and coaching Area & District Managers to lead their markets.
- Analyze sales and operational data to identify opportunities, close performance gaps, and maximize profitability.
- Direct the development and execution of strategic initiatives with Area & District Managers to resolve challenges, optimize operations, and ensure overall business success.
- Collaborate with RVP and business partners across Human Resources, Merchandising, Planning and Allocation, Marketing, Store Operations, Real Estate, and Loss Prevention to execute division-wide initiatives.
- Manage talent development through regular coaching, feedback, and succession planning in partnership with HRBPs and Talent Acquisition.
- Collaborate on the strategic planning and execution of new store growth within the region, including market analysis, site selection input, and cross-functional coordination to support and align with overall company expansion goals.
- Drive consistent execution of training programs and support career growth opportunities within the region.
Required
- 10+ years of multi-level retail management experience with proven success in meeting business goals.
- Strong leadership and communication skills, able to inspire teams, and tailor messaging to diverse audiences.
- Proficiency with retail technology tools and data-driven decision making.
- Skilled at navigating change, resolving conflicts calmly, and fostering a positive, inclusive work environment.
- Experience working cross-functionally with corporate teams in Human Resources, Merchandising, Planning and Allocation, Marketing, Store Operations, and Loss Prevention to execute division-wide initiatives.
- Able to travel regularly to stores and manage operations on the ground.
PREFERRED
- Bachelor’s degree or equivalent combination of education and experience.
Note
The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors.
The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging.
We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.