Regional Director, Mid-Atlantic

About the role

The Regional Director oversees and directs the operations and financial performance of multiple accredited, independent commercial laboratory facilities that offer a wide range of analytical testing, consultative, and research support services. This management includes areas of technical expertise, production performance, employee oversight and development, business performance and administrative activities.

Responsibilities

• Create annual profit plans, monthly tracking and roll up of results, projections, supply and labor cost management and reporting to the Chief Operating Officer.
• Lead, plan, organize, and support the activities and resources related to processing samples, consulting clients, or conducting research, in a manner that is cost effective while maintaining the highest level of quality.
• Establish, enforce, and monitor criteria for operations, production, purchasing, record keeping, reporting, laboratory safety, waste handling and disposal, and client management.
• Build strong relationships with clients through direct interactions. Provide customer support and communicate the capabilities of the laboratory to current and potential clients.
• Maintain the laboratory facilities to ensure a clean, safe and efficient working environment.
• Support the Corporate functions, ensuring all policies and procedures are applied throughout the laboratories.
• Select, orient, train, and motivate employees; maintain a safe, secure, and legally compliant work environment; develop personal growth opportunities.
• Communicate job expectations; plan, monitor, appraise job results, and give continual feedback; coach, counsel, and discipline employees; develop, coordinate, and enforce systems, policies, procedures, and productivity standards.
• Evaluate technologies, manpower and competencies of staff and facilitate change where necessary.
• Explore new market areas and evaluate the feasibility of potential new business.
• Promote a cohesive, collaborative team approach to daily operations.
• Ensure the facility, instrumentation and equipment are well maintained and are in good working order.
• Ensure that client and employee requests and concerns are addressed in an appropriate and timely manner.

Qualifications

• Bachelor’s degree with a concentration in science as it relates to the industry is required.
• 10 years of prior commercial laboratory experience.
• Proven leadership experience.
• Technical knowledge within laboratory testing industry.
• Previous success managing P&L’s, budgeting, forecasting.
• Excellent communication skills.
• Ability to conduct analysis and read, interpret, and report technical data.
• Ability to respond effectively (written and verbal) to sensitive or highly technical inquiries.
• Ability to use positive techniques to motivate others, gain buy in, and manage through change.