Regional Director Logistics - Americas

Labcorp is a global leader in laboratory services, providing insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies, and health systems make confident decisions and improve outcomes. Through unparalleled science, data, technology, and a global laboratory network, we advance diagnostics, accelerate innovation, and address critical health challenges. This role offers the opportunity to do meaningful work, grow your career, and make a real impact on people’s health worldwide.

About the role

The Regional Director Logistics - Americas leads logistics operations across North and South America, ensuring the efficient and compliant movement of clinical trial materials and samples. This role oversees regional logistics teams, optimizes processes, and executes shipments of clinical supplies, time-critical biological samples, and inter-laboratory transportation. The Director manages transportation partners, monitors service levels, identifies risks, and implements corrective actions. As a key point of contact for client strategic discussions, the role requires collaboration with customers and executive stakeholders to develop innovative, cost-effective logistics solutions and strengthen partnerships.

Responsibilities

• Contribute to the development and execution of the Global Logistics Operating Plan in alignment with corporate and business unit objectives.
• Participate in regional logistics strategy, planning, and cross-departmental issues.
• Manage and supervise day-to-day operations of the regional team, including:
  • Developing a competent workforce to meet growth plans within budget.
  • Ensuring compliance with external regulatory requirements (e.g., IATA, Ministries of Health).
  • Balancing workload and managing team performance, taking corrective action as needed.
  • Ensuring consistent implementation, use, and review of SOPs.
  • Allocating resources to execute Global Logistics services and achieve service levels.
• Improve service levels and develop innovative solutions to meet customer requirements.
• Develop systems, processes, and a skilled workforce to support workload growth within budget.
• Lead regional logistics tasks related to planning, budgeting, and cross-departmental issues.
• Ensure global performance metrics are tracked, monitored, and reported on schedule.
• Manage and supervise staff, including:
  • Coordinating progress to meet timelines and goals.
  • Day-to-day management and supervision of team members.
  • Completing thorough, timely, and well-documented performance evaluations.
  • Identifying successors/deputies for key roles.
• Plan and develop resources and skills required for successful logistics strategy execution.
• Monitor, track, and resolve logistics customer complaints, issues, and concerns in collaboration with Sales and Project Management.
• Ensure service failures are identified, tracked, and resolved promptly, with preventative actions to avoid recurrence.
• Instill a culture of continuous improvement, quality, productivity, and profitability.
• Adhere to management communications, meetings, and procedures.
• Manage the team budget effectively and achieve budgeted targets.

Requirements

• Bachelor’s degree, ideally in Economics/Business (additional 5 years of Logistics and/or Transportation experience in the CRO industry may substitute for education).
• Five years of proven experience in Logistics and/or Transportation within the CRO industry, a reputable international transportation company, or an international industrial company with a track record of managing logistics teams.
• Five years of prior leadership experience.

Preferred Qualifications

• Specialization or certification in supply chain and logistics.
• Five years of clinical trial logistics experience.
• Experience with integrators and airfreight forwarders.
• Strong negotiation skills.
• Demonstrated customer satisfaction skills.
• Excellent written, verbal, and interpersonal communication skills.
• Strong planning, organizational, and problem-solving abilities.
• Proven record of driving continuous improvement.
• High degree of initiative and ability to work collaboratively.

Pay

$120,000–$170,625. All job offers are based on a candidate’s skills, prior relevant experience, applicable degrees/certifications, internal equity, and market data.

Schedule

Monday–Friday, first shift.

Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits, including:

• Medical, dental, and vision coverage.
• Life, short-term disability (STD), and long-term disability (LTD) insurance.
• 401(k) retirement plan.
• Paid Time Off (PTO) or Flexible Time Off (FTO).
• Tuition reimbursement.
• Employee Stock Purchase Plan.

Employees scheduled for fewer than 20 hours, casual, intern, and temporary employees are eligible to participate in the 401(k) plan only.