Regional Director Logistics - Americas

Job Responsibilities

• Contributes to the development and execution of the Global Logistics Operating Plan.
• Participates in the Regional Logistics management team tasks related to strategy, planning, and cross departmental CLS issues.
• Manages and supervises the day-to-day operations of the regional team including but not limited to: Ensuring the development of a competent workforce to meet growth plans within budget, ensuring compliance with external regulatory requirements such as IATA, Ministries of Health etc., managing the workload balance, accountable for the activities and outcome of the team, taking corrective action where appropriate, ensuring consistent implementation, use and review of SOPs, ensuring appropriate resource allocation to successfully implement and execute Global Logistics services to achieve agreed upon service levels, improving current service levels and developing innovative solutions designed to deliver customer requirements, ensuring the development of systems, processes and skilled workforce to meet the workload growth plan for CLS within agreed budgets, leading the Regional Logistics tasks related to planning, budgeting and cross department issues, ensuring performance metrics are global: track, monitor, and report in the agreed upon timelines.
• Manages and supervises staff including but not limited to: coordinating and monitoring progress to ensure achievement of timelines and goals, day-to-day management and supervision of individual team members, completing thorough, timely and well-documented performance evaluations and interim progress reviews, identifying appropriate successors/deputies for all key roles within the team, planning and developing resources and skills required for the successful execution of the logistics strategy.
• Plays a role in monitoring, tracking, managing and ensuring resolution of all logistics customer complaints, issues and concerns, ensuring all services failures are identified, tracked and resolved in a timely manner, taking preventative actions to ensure that the same service failure(s) does not occur again.
• Instills a culture of continuous improvement, quality, productivity and profitability.
• Effective and timely adherence to management communications, meetings and procedures.
• Accountable for the effective management of the team budget and achieves budgeted targets.

Minimum Qualifications

• Bachelor’s degree ideally within Economics/Business field (additional 5 years of Logistics and/or Transportation within the CRO industry experience may be substituted for education).
• Five years of proven experience in Logistics and/or Transportation within the CRO industry, or a reputable international transportation company or an international industrial company with track records of managing Logistics team.
• Five years prior leadership experience.

Preferred Qualifications

• Specialization or certification within the supply chain and logistics field.
• Five years clinical trial logistic experience.

Additional Job Standards

• Experience with Integrators and Airfreight Forwarders.
• Negotiations skills.
• Demonstrated strong customer satisfaction skills.
• Excellent written, verbal, and interpersonal skills.
• Strong planning, organizational, and problem-solving skills.
• Proven record of driving continuous improvement.
• Demonstrated a high degree of initiative and ability to work collaboratively.