Regional Director, Data Centers

DataBank enables the world’s largest enterprises, technology, and content providers to consistently deploy and manage their infrastructure, applications, and data on the right platform, at the right time, in the right place. The company operates 60+ data centers and 20 interconnection hubs across 29 markets, offering colocation, edge infrastructure, and on‑ramps to a broad ecosystem of cloud providers.

The Regional Director, Data Centers is responsible for efficient operations and all other aspects of several data centers within a specified geographic area.

Responsibilities

• Required to be onsite during core business hours.
• Manage multiple Data Center Managers (DCMs) or Lead Data Center Technicians (DCTs) overseeing operations, maintenance, installations, and client demands across multiple data centers.
• Track key metrics and KPIs of operations teams’ tasks and responses.
• Ensure all key facility infrastructure and security monitoring systems are operational.
• Escalate system, process, or administrative issues across various departments.
• Track preventative maintenance schedules to keep equipment in proper working condition and maintain data‑center certifications/compliances (SOC, SSAE‑18, etc.).
• Ensure policies and procedures are consistent among all DCMs and sites.
• Enforce safety rules and procedures; keep company property safe and operational for optimal employee working conditions.
• Enforce security rules and procedures.
• Plan and implement a continual work schedule to maintain staffing levels of data centers.
• Oversee contractor performance and ensure DCMs inspect contractor/vendor work for workmanship and safety standards.
• Track and resolve all “exceptions” found during preventive‑maintenance activities, report progress to departmental groups, and forward paperwork for record keeping.
• Build and maintain strong relationships with customers/clients.
• Focus on plans to improve production efficiency and achieve cost reductions on Capex/Opex, PUE, end‑of‑life equipment, system enhancements, etc.
• Manage and evaluate PUE at the facility via the BMS system to ensure efficient operation.
• Train all DCTs on BMS functionality so they can respond to unexpected site issues.
• Handle departmental resource planning and budgeting.
• Manage metrics, overtime, task/productivity trending, and preventive‑maintenance completions.
• Apply best‑practice data‑center operations procedures.
• Identify, construct, and deploy new policies and procedures.
• Develop processes and plan/execute DC operational technical training.
• Maintain a solid background in incident response procedures.
• Communicate effectively to keep multiple sites and staff aligned with standard policies and procedures.
• Make confident decisions and motivate technical DC operations staff.
• Provide budgeting and planning expertise.
• Present confidently to the client base.
• Oversee project completions, closures, and quality‑assurance tracking.

Qualifications

• Bachelor’s degree in engineering (preferred) or equivalent experience.
• Proven experience leading managers.
• Fantastic written and verbal communication skills.
• Strong understanding of all data‑center components, including HVAC, UPS, servers, etc.
• Data‑center background (preferred).

Benefits

• Health, Vision, and Dental insurance packages.
• Short‑term and long‑term disability insurance.
• Life insurance.
• 401(k) with company match.
• Paid time off and paid holidays.
• Tuition reimbursement.