REGIONAL DIRECTOR

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association for Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions, and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas, and manufacturing markets.

This position is eligible for an Employee Referral Bonus.

About the role

This individual will manage a major account while providing regional oversight across local sites, leading key initiatives in the existing business, and driving continued growth through new business development.

Responsibilities

• Demonstrates strong business presence and client influencing skills
• Monitors client satisfaction and customer relations to ensure operational solutions meet client needs
• Manages a budget with significant financial responsibility
• Demonstrates operational excellence through application of acquired knowledge, team management, and presentation and communication skills
• Performs people management and ensures succession plans are in place
• Performs other duties as assigned

Requirements

• Bachelor’s Degree
• 7+ years of experience
• Able to speak clearly and listen attentively to staff, peers, supervisors, guests, and clients
• Computer skills with a working knowledge of Microsoft Word, Excel, and PowerPoint
• Strong track record of client or customer satisfaction
• Strong analytical skills
• Proven ability to work effectively in an unstructured, fast-paced, and P&L-driven environment

Benefits

• Medical
• Dental
• Vision
• Life Insurance / AD&D
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.