Regional Director, Ambulatory and Medical Group Services

Position Summary

This is an onsite leadership role. The position requires consistent onsite presence to effectively lead providers, practice administrators, and operational teams.

Essential Functions

• Strategic Leadership & Market Growth

• Develop and implement regional strategic plans that advance ambulatory growth, market share, provider network development, and service line expansion.
• Align medical group operations with system-wide clinical, financial, and population health strategies.
• Partner with executive leadership to evaluate growth opportunities, acquisitions, and practice optimization initiatives.

• Operational Excellence

• Provide executive oversight of multi-site ambulatory operations, ensuring performance across patient access, throughput, quality, patient satisfaction, and financial outcomes.
• Establish and monitor key performance indicators (KPIs) to drive operational efficiency, provider productivity, and service excellence.
• Lead continuous process improvement initiatives to standardize workflows and improve scalability across practices.

• Financial Stewardship

• Direct regional budgeting, forecasting, and financial performance management.
• Ensure disciplined expense management while optimizing revenue cycle performance and provider productivity.
• Hold practice leadership accountable for financial and operational targets.

• Provider Engagement & Workforce Leadership

• Lead workforce strategy, including provider recruitment, onboarding, retention, and succession planning.
• Oversee provider contracting initiatives in collaboration with legal and executive leadership.
• Cultivate a high-performance culture grounded in accountability, engagement, and professional development.
• Provide executive coaching and leadership development for practice administrators and operational leaders.

• Compliance & Risk Management

• Ensure strict adherence to healthcare regulations, accreditation standards, and HIPAA requirements.
• Direct internal and external audit processes to maintain regulatory and operational integrity.
• Mitigate operational risk while maintaining ethical and legal standards across all locations.

• Cross-Functional Collaboration

• Serve as a strategic liaison between ambulatory services and hospital leadership, revenue cycle, finance, IT, and clinical service lines.
• Ensure ambulatory services remain integrated within the broader continuum of care and support coordinated patient transitions.

Additional Responsibilities

• Maintain regular and reliable attendance.

• Perform other duties as assigned.

Supervisory Responsibilities

• Provide direct executive oversight of practice administrators and operational leadership across multiple sites.

• Establish performance expectations and accountability frameworks.

• Lead hiring, termination, performance management, professional development, and corrective action processes.

• Ensure consistent quality standards and operational excellence across all practices within the region.

Knowledge, Skills & Executive Competencies

• Education

• Bachelor's Degree in Healthcare Administration, Business Administration, or related field preferred.
• Applicable work experience may be used in lieu of education.

• Executive Competencies

• Strategic & Systems Thinking
• Ability to analyze complex healthcare delivery systems and drive enterprise-aligned solutions.
• Translate strategy into measurable operational outcomes.
• Financial & Analytical Acumen
• Strong command of budgeting, financial reporting, productivity analysis, and revenue optimization.
• Ability to interpret data dashboards, market trends, and performance metrics to guide decision-making.
• Executive Communication
• Confident communicator with the ability to influence senior leaders, providers, and cross-functional teams.
• Skilled in navigating complex organizational dynamics and sensitive discussions.
• Independent Judgment & Decision-Making
• Exercises high-level judgment impacting regional operations and financial performance.
• Makes informed, timely decisions within ambiguous or evolving environments.
• Project & Change Leadership
• Leads large-scale initiatives including operational transformation, technology implementation, and growth strategies.
• Manages multiple high-impact projects simultaneously with disciplined execution.

Qualifications

• Minimum of 4 years of progressive leadership experience within a medical group environment.

• Demonstrated experience in high-level strategic planning and execution.

• Strong background in medical group operations.

• Experience with provider contracting and provider recruitment.

• Minimum overnight travel (up to 10%) by land and/or air.

EEOC Statement

Centerpoint Health - Georgetown is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.