Regional Credit Analyst II (Strategic) | Fort Worth, TX

About the role

The Regional Credit Analyst II (Strategic) is responsible for the collection activity and monitoring of credit risk for an assigned portfolio of strategic customers, and reports to the Credit Supervisor. The Analyst works closely with our Strategic Account Sales Team and local sales branches regarding delinquent customers and establishing appropriate credit limits to maximize our revenue.

Responsibilities

• Analyzes the risk for both new and existing customers to establish or increase/decrease credit limits.
• Works closely with our Strategic Account Sales Team and local sales branches to ensure we maximize revenue while managing accounts receivable effectively.
• Develops and maintains strong working relationships and rapport with both internal and external customers.
• Completes new account set-ups, including any special requirements as outlined in the contract.
• Conducts credit reviews for Strategic Accounts per policy, i.e., new accounts, annual reviews, and when an account has reached their credit limit or if Strategic Accounts Management requests a review for terms or limits modifications.
• Provides troubleshooting assistance and operational re-alignment remedies to the Strategic Account Sales Team and local sales branches by analyzing customer account information and routing guides to drive optimum account performance.
• Effectively communicates and escalates issues to the Credit Supervisor or other appropriate levels of management.
• Utilizes multiple communication channels (phone, email, portals, internal SRM system) to follow up on overdue payments and transactions status, ensuring their timely resolution.
• Maintains accurate and up-to-date records of all customer communications, improvements and collections activities in the SAILFIN SRM (sales receivables management system).

Requirements

• A high school diploma or GED, with a bachelor’s degree preferred, and a minimum of 3 years of experience in commercial credit and collections with specialization in strategic/global accounts; or an equivalent combination of education and experience.
• Knowledge of various accounting/receivable systems.
• NACM CBA or CBF Certifications are a plus.

Qualifications

• Credit risk analysis and collections skills.
• Analytical/critical thinking skills.
• Active listening and negotiating skills.
• Ability to work independently and within a team environment.
• Excellent written and oral communication skills.
• Attention to detail and the ability to complete work in an accurate and timely manner.
• Continuous improvement mindset.
• Technical competency to utilize company computer system and financial related software packages.
• Knowledge of Microsoft Office applications at an intermediate level.
• Intermediate Excel functions; pivot tables, v-lookups, x-lookups, and data visualization.
• Ability to navigate client/vendor portals for account updates, transaction status, report generation, and payment information.

Skills

• Strong analytical and critical thinking skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively.
• Proficiency in Microsoft Office applications.
• Intermediate Excel functions.
• Ability to navigate client/vendor portals.

Benefits

What we offer our team members: A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts, Educational Assistance (Tuition Reimbursement), Ongoing training throughout your employment with opportunities to participate in professional and personal development programs, A strong focus on giving back to our communities through philanthropic opportunities.

Pay

Texas Instruments, Inc. offers competitive compensation and benefits. Salary range for this position is $60,000 - $80,000 annually, depending on experience and qualifications.

Schedule

This is a full-time position with standard business hours.