Regional Communications Manager

Responsibilities

• Serve as day-to-day communications partner to the Regional President and Midwest senior leadership team.
• Develop and executive visibility framework for the President and relevant leadership in support of the broader, company message.
• Partner with senior leaders and middle management to develop and execute an interactive communications strategy for the Region.
• Execute and measure annual, quarterly and monthly communications programs that drive engagement of the company’s diverse, multi-shift employee base.
• Partner with leaders and Human Resources on a cultural change strategy as noted above.
• Develop key messages based on business priorities (top-down) and develop mechanisms to seek feedback from front-line employees (bottom-up and across departments).
• Design a communications approach that is one voice of the Region yet can be customized to meet the needs of individual audience groups such as varying employee levels, departments, geographies, etc.
• Deploy and publish strategic messages in an approach that integrates the following media, including but not limited to: social media, email, in-person, tele-conferences, town-halls, newsletters, and other written materials.
• Maintain strong relationships with leaders, employees, Corporate Communications and Human Resources to execute a strategy that leverages corporate messaging, materials and best practices, Human Resources goals and principles, while meeting the unique needs of the regional business.
• Use Quest Management Systems (QMS) tools and resources at a proficient level.

Requirements

• 6+ years of experience planning and executing internal communications, particularly during periods of extensive change.
• Preferred: Previous experience supporting M&A activity.
• Skills: Excellent MS Office Skills, especially PowerPoint, exceptional written and verbal communications, effective interpersonal skills.

Qualifications

• Bachelor’s Degree, Communications, Journalism or Marketing.

Benefits

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program
• Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 MyDay off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities

About the Role

The Regional Communications Manager for the Midwest Region will be accountable for planning and executing a regional communication strategy surrounding business priorities such as:

• a cultural change associated with taking performance higher, driving continuous improvement and optimizing the Region’s service delivery model,
• increased two-way interactive dialogue between leaders and employees at all levels, and
• cross-functional communications and alignment among teams and departments.

Regional Communications Manager - Hybrid Schedule

The position is hybrid and will require 3 days on site at Quest's Wood Dale, IL site.