Regional Communications Manager

Responsibilities

• Serve as day-to-day communications partner to the Regional President and Southwest senior leadership team.
• Develop and executive visibility framework for the President and relevant leadership in support of the broader, company message.
• Partner with senior leaders and middle management to develop and execute an interactive communications strategy for the Region.
• Execute and measure annual, quarterly and monthly communications programs that drive engagement of the company’s diverse, multi-shift employee base.
• Partner with leaders and Human Resources on a cultural change strategy as noted above.
• Develop key messages based on business priorities (top-down) and develop mechanisms to seek feedback from front-line employees (bottom-up and across departments).
• Design a communications approach that is one voice of the Region yet can be customized to meet the needs of individual audience groups such as varying employee levels, departments, geographies, etc.
• Deploy and publish strategic messages in an approach that integrates the following media, including but not limited to: social media, email, in person, tele-conference, town-halls, newsletters, and other written materials.
• Maintain strong relationships with leaders, employees, Corporate Communications and Human Resources to execute a strategy that leverages corporate messaging, materials and best practices, Human Resources goals and principles, while meeting the unique needs of the regional business.
• Use Quest Management Systems (QMS) tools and resources at a proficient level.

Qualifications

• Required: 6+ years of experience planning and executing internal communications, particularly during periods of extensive change.
• PREFERRED: Experience working in large organizations with large numbers of front-line, non-exempt employees and previous experience supporting M&A activity.
• Skills: Excellent MS Office Skills, especially PowerPoint, exceptional written and verbal communications, effective interpersonal skills.
• Education: Bachelor’s Degree, Communications, Journalism or Marketing.

About the Role

The position is hybrid and will require 3 days on site at Quest's Irving, TX site.