Regional Commercial Operations Specialist

Responsibilities

• Manage Customer & Vertical Market Pricing & Strategy
• Align/balance customer and vertical market pricing with business profitability goals
• Coordinate with Regional Sales Managers and Product Management
• Create and maintain customer price sheets
• Align with Product Team on internal cost management, vertical market strategy, and pricing levels
• Communicate impactful market feedback to Product Team as needed
• Provide feedback on regional public power strategy
• Manage overall customer profitability and working capital
• Work with Finance and Product Management to create vertical market and customer-level visibility to profitability
• Disposition customer specific at-risk and Slow Moving & Obsolete inventory
• Lead internal customer complaint discussions and take appropriate action
• Manage customer contract/program requirements
• Develop streamlined KPI/QBR/SRM reporting and maintain/update reports
• Participate in onsite customer/CP/QBR/SRM meetings
• Support Reel Management Program by providing visibility of outstand reels vs. contractual terms to Regional Sales Team
• Support bid meetings with relevant internal team members
• Support RFP award kickoff events

Requirements

• Strong computer skills, proficient in Excel
• Proficiency in data mining, trend analysis, correlation and forecasting
• Ability to lead cross-functional teams and be an influencer within a matrix organization
• Excellent verbal and written communication skills
• Able to manage and prioritize multiple tasks in a fast-paced environment
• Able to think and act LEAN in order to streamline process appropriately relative to all Sales, Marketing, Supply Chain and Product Management functions
• Travel potential (

Key Job Requirements

• Desired Background: Bachelor’s degree with a preference in Marketing, Business Administration, Supply Chain or Finance
• Experience: 3-5 years’ experience in a combination of product management, sales, or supply chain
• Prior work experience in a similar role: Business Analyst, Pricing Analyst, Supply Chain Analyst, Product Specialist or Product Management role
• Experience working in different business units a plus

Characteristics

• Creative, critical and analytical thinking ability
• High business acumen with comprehensive business skills
• High energy and urgency level to maintain fast paced environment
• Cross-functional Team player who can motivate, energize, and be persuasive
• Document and process management skills
• Ability to receive and react to feedback
• Displays leadership and the ability to manage people and projects
• Data driven decision making
• Capable of talent evaluation and development