Regional Business Office Manager (Austin/Dallas)
for each heading. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate, navigation, legal, EEO, etc. Preserve all substantive info. Include a section only when posting has real specific content for it. Avoid filler like "commensurate with experience". Pay and Schedule sections only if posting actually states them. The posting includes "Shift Schedule: Full Time, AM shift, Monday - Friday (8:00 AM - 5:00 PM)" and "Anticipated pay range: $75,000 USD - $85,000 USD". So we can include Pay and Schedule sections.
We need to parse content.
First, we need an "About the role" section: maybe a brief description of role and mission. The posting includes: "Join Silverado Hospice Dallas covering our Addison, Fort Worth, and Austin areas and be part of a nationally recognized team ranked in the top 10 nationwide by Fortune Magazine’s Best Workplaces in Aging Services™. Since 1997, Silverado has been delivering exceptional care to individuals with neurodegenerative conditions and those facing life-limiting illnesses through our Hospice services. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities. We’re hiring a Business Office Manager (BOM) for our Austin and Dallas offices – a highly organized and detail-oriented professional who oversees administrative operations, HR compliance, billing, payroll, and site support. This role is essential to ensuring smooth day-to-day operations and supporting our mission of compassionate care. Must live in one of the two listed territories: Austin or Dallas, this is not a remote position. Be a Difference-Maker with a Hospice Care Leader You lead with professionalism, accuracy, and strong organizational skills. You thrive in a mission-driven environment and are passionate about supporting hospice operations through leadership and compliance excellence."
We can put that as prose in About the role.
Responsibilities: list of duties under "What You’ll Be Doing". That includes many bullet-like sentences. We'll convert each line to
- .
Qualifications: list under "Qualifications". That includes bullet-like lines: Bachelor’s degree preferred, Must be able to travel once a month to other corporate site location (Austin/ Dallas), Administrative experience in hospice, palliative care, or related healthcare fields preferred, Reliable transportation to consistently meet attendance and punctuality standards, Valid driver’s license and good driving record required, Strong planning, organizational, and decision-making skills, Knowledge of regulatory and financial aspects of hospice programs, Excellent verbal and written communication skills, Sympathetic attitude toward hospice patients and families, Comfortable working in environments with pets.
Skills: maybe we can separate skills from qualifications? The posting doesn't have a separate Skills section; but we could extract skills like Strong planning, organizational, decision-making, Knowledge of regulatory and financial aspects, Excellent verbal and written communication, Sympathetic attitude, Comfortable working with pets. However the instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says we can include Skills if there is real specific content. The posting includes skills within qualifications. We could create a Skills section extracting those skill statements. But we must not invent or summarize away detail; we can move some qualification lines to Skills if they are skill-based. However we need to preserve all substantive information; we can keep them under Qualifications and not create a Skills section if it would be thin or duplicate. The instruction: "Prefer a few substantive sections over many thin ones." So maybe we combine qualifications and skills into one Qualifications section. But they gave example list includes Skills as possible heading. We can decide to not include Skills if content is thin. However we have explicit skill statements; we could put them under Qualifications. That seems fine.
Benefits: list under "Why Choose Silverado?" includes Fortune Magazine Best Workplace, Certified Great Place to Work, Strong internal mobility, Shift Schedule, Anticipated pay range, then benefits list: 401(k) matching, Health, Dental and Vision Insurance, Flexible Spending Account (FSA), Paid time off, Tuition reimbursement and professional development assistance, Referral program, Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs. Also note about California employees etc but we remove boilerplate. So Benefits section should include those benefits.
Pay: we have anticipated pay range: $75,000 USD - $85,000 USD.
Schedule: Shift Schedule: Full Time, AM shift, Monday - Friday (8:00 AM - 5:00 PM).
We also have note about Must live in one of the two listed territories: Austin or Dallas, this is not a remote position. That could go under About the role or Requirements. Could be a Requirement. We'll include under Requirements maybe.
We need to avoid repeating job title as heading. No Job ID.
We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we remove lines like "Silverado does not accept candidates from outside recruiters or agencies for this role." That's maybe not boilerplate but could be considered application instruction? It's a restriction; maybe keep? It's not about application instructions but a policy. Might be considered boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The line about not accepting candidates from outside recruiters is not exactly those categories, but could be considered a restriction. I'd keep it maybe under Requirements? But it's not a requirement for candidate; it's a hiring policy. Might be considered boilerplate? Safer to remove it as it's not substantive about the role. Similarly lines about California Employees, CCPA, employment offers contingent on background check, drug screening, physical, TB testing, E-Verify, EOE/M/F/D/V are boilerplate/legal; remove them.
Thus we keep only substantive content about role, responsibilities, qualifications, benefits, pay, schedule.
Now craft HTML.
Structure:
About the role
...
Responsibilities
- Supervise administrative staff where applicable
- Maintain and audit personnel files for completeness and accuracy
- Manage contracts with facilities, physicians, agencies, and vendors
- Process bi-weekly payroll for hospice office(s)
- Ensure site compliance with OSHA safety and emergency preparedness regulations
- Enter payable invoices into Yardi for approval and timely payment
- Participate in site leadership meetings and Quality Improvement initiatives
- Maintain accurate records and accounting of petty cash; process monthly into Yardi
- Maintain site organizational charts and rosters
- Ensure updated licenses and credentials for compliance with Silverado policy and CMS Conditions of Participation
- Assist with HR activities including onboarding, leave requests, workers’ compensation, recognition, coaching, and terminations
- Order office and associate supplies
- Partner with Administrator and billing team on billing oversight
- Ensure employee educational pathways are completed
- Respond to urgent or time-sensitive matters outside scheduled hours as needed
- Perform other related duties as assigned
- This position will also assume Patient Care Coordinator (PCC) Duties only to sites where hospice census falls below the designated threshold, responsibilities include, serving as liaison between the Director of Patient Care Services and Patient Care Managers, managing IDG schedules and agendas, monitoring patient visit frequencies, ordering medical supplies, distributing triage reports, and performing other PCC-related duties until census supports staffing the PCC role as a separate full-time position.
Note: The last bullet is long; we can keep as one - .
Requirements
Must live in either the Austin or Dallas territory; this is not a remote position.
Bachelor’s degree preferred.
Administrative experience in hospice, palliative care, or related healthcare fields preferred.
Reliable transportation to consistently meet attendance and punctuality standards.
Valid driver’s license and good driving record required.
Must be able to travel once a month to other corporate site location (Austin/Dallas).
But we might combine some into a list. However we need to use - for any list of duties/requirements/benefits. So for Requirements we should use a list. Let's do:
Requirements
- Must live in either the Austin or Dallas territory; this is not a remote position.
- Bachelor’s degree preferred.
- Administrative experience in hospice, palliative care, or related healthcare fields preferred.
- Reliable transportation to consistently meet attendance and punctuality standards.
- Valid driver’s license and good driving record required.
- Must be able to travel once a month to other corporate site location (Austin/Dallas).
Now Skills: we could decide not to include a separate Skills section because we already covered skills in Requirements/Qualifications. But we have qualifications list separate. Actually we have qualifications list separate from requirements. The posting had a "Qualifications" heading. We should keep that as a section. So we need a Qualifications section with the list of qualifications (including skills). Let's extract the qualifications list from posting:
Qualifications
Bachelor’s degree preferred
Must be able to travel once a month to other corporate site location (Austin/ Dallas)
Administrative experience in hospice, palliative care, or related healthcare fields preferred
Reliable transportation to consistently meet attendance and punctuality standards
Valid driver’s license and good driving record required
Strong planning, organizational, and decision-making skills
Knowledge of regulatory and financial aspects of hospice programs
Excellent verbal and written communication skills
Sympathetic attitude toward hospice patients and families
Comfortable working in environments with pets
We already used some of these in Requirements (like travel, transportation, driver's license). To avoid duplication, we need to decide where each piece goes. The posting had both Requirements and Qualifications sections? Actually the posting had a "Qualifications" heading only; there wasn't a separate "Requirements". But we can still create a Requirements section for eligibility criteria (location, travel, etc.) and keep Qualifications for skills/education/experience. That's okay as long as we don't duplicate content. We'll split: Requirements: location, travel, transportation, driver's license. Qualifications: education, experience, skills.
Thus:
Requirements
- Must live in either the Austin or Dallas territory; this is not a remote position.
- Must be able to travel once a month to other corporate site location (Austin/Dallas).
- Reliable transportation to consistently meet attendance and punctuality standards.
- Valid driver’s license and good driving record required.
Qualifications
- Bachelor’s degree preferred.
- Administrative experience in hospice, palliative care, or related healthcare fields preferred.
- Strong planning, organizational, and decision-making skills.
- Knowledge of regulatory and financial aspects of hospice programs.
- Excellent verbal and written communication skills.
- Sympathetic attitude toward hospice patients and families.
- Comfortable working in environments with pets.
Now Benefits: list.
Benefits
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate, navigation, legal, EEO, etc. Preserve all substantive info. Include a section only when posting has real specific content for it. Avoid filler like "commensurate with experience". Pay and Schedule sections only if posting actually states them. The posting includes "Shift Schedule: Full Time, AM shift, Monday - Friday (8:00 AM - 5:00 PM)" and "Anticipated pay range: $75,000 USD - $85,000 USD". So we can include Pay and Schedule sections. We need to parse content. First, we need an "About the role" section: maybe a brief description of role and mission. The posting includes: "Join Silverado Hospice Dallas covering our Addison, Fort Worth, and Austin areas and be part of a nationally recognized team ranked in the top 10 nationwide by Fortune Magazine’s Best Workplaces in Aging Services™. Since 1997, Silverado has been delivering exceptional care to individuals with neurodegenerative conditions and those facing life-limiting illnesses through our Hospice services. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities. We’re hiring a Business Office Manager (BOM) for our Austin and Dallas offices – a highly organized and detail-oriented professional who oversees administrative operations, HR compliance, billing, payroll, and site support. This role is essential to ensuring smooth day-to-day operations and supporting our mission of compassionate care. Must live in one of the two listed territories: Austin or Dallas, this is not a remote position. Be a Difference-Maker with a Hospice Care Leader You lead with professionalism, accuracy, and strong organizational skills. You thrive in a mission-driven environment and are passionate about supporting hospice operations through leadership and compliance excellence." We can put that as prose in About the role. Responsibilities: list of duties under "What You’ll Be Doing". That includes many bullet-like sentences. We'll convert each line to
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says we can include Skills if there is real specific content. The posting includes skills within qualifications. We could create a Skills section extracting those skill statements. But we must not invent or summarize away detail; we can move some qualification lines to Skills if they are skill-based. However we need to preserve all substantive information; we can keep them under Qualifications and not create a Skills section if it would be thin or duplicate. The instruction: "Prefer a few substantive sections over many thin ones." So maybe we combine qualifications and skills into one Qualifications section. But they gave example list includes Skills as possible heading. We can decide to not include Skills if content is thin. However we have explicit skill statements; we could put them under Qualifications. That seems fine.
Benefits: list under "Why Choose Silverado?" includes Fortune Magazine Best Workplace, Certified Great Place to Work, Strong internal mobility, Shift Schedule, Anticipated pay range, then benefits list: 401(k) matching, Health, Dental and Vision Insurance, Flexible Spending Account (FSA), Paid time off, Tuition reimbursement and professional development assistance, Referral program, Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs. Also note about California employees etc but we remove boilerplate. So Benefits section should include those benefits.
Pay: we have anticipated pay range: $75,000 USD - $85,000 USD.
Schedule: Shift Schedule: Full Time, AM shift, Monday - Friday (8:00 AM - 5:00 PM).
We also have note about Must live in one of the two listed territories: Austin or Dallas, this is not a remote position. That could go under About the role or Requirements. Could be a Requirement. We'll include under Requirements maybe.
We need to avoid repeating job title as heading. No Job ID.
We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we remove lines like "Silverado does not accept candidates from outside recruiters or agencies for this role." That's maybe not boilerplate but could be considered application instruction? It's a restriction; maybe keep? It's not about application instructions but a policy. Might be considered boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The line about not accepting candidates from outside recruiters is not exactly those categories, but could be considered a restriction. I'd keep it maybe under Requirements? But it's not a requirement for candidate; it's a hiring policy. Might be considered boilerplate? Safer to remove it as it's not substantive about the role. Similarly lines about California Employees, CCPA, employment offers contingent on background check, drug screening, physical, TB testing, E-Verify, EOE/M/F/D/V are boilerplate/legal; remove them.
Thus we keep only substantive content about role, responsibilities, qualifications, benefits, pay, schedule.
Now craft HTML.
Structure:
About the role
...
Responsibilities
- Supervise administrative staff where applicable
- Maintain and audit personnel files for completeness and accuracy
- Manage contracts with facilities, physicians, agencies, and vendors
- Process bi-weekly payroll for hospice office(s)
- Ensure site compliance with OSHA safety and emergency preparedness regulations
- Enter payable invoices into Yardi for approval and timely payment
- Participate in site leadership meetings and Quality Improvement initiatives
- Maintain accurate records and accounting of petty cash; process monthly into Yardi
- Maintain site organizational charts and rosters
- Ensure updated licenses and credentials for compliance with Silverado policy and CMS Conditions of Participation
- Assist with HR activities including onboarding, leave requests, workers’ compensation, recognition, coaching, and terminations
- Order office and associate supplies
- Partner with Administrator and billing team on billing oversight
- Ensure employee educational pathways are completed
- Respond to urgent or time-sensitive matters outside scheduled hours as needed
- Perform other related duties as assigned
- This position will also assume Patient Care Coordinator (PCC) Duties only to sites where hospice census falls below the designated threshold, responsibilities include, serving as liaison between the Director of Patient Care Services and Patient Care Managers, managing IDG schedules and agendas, monitoring patient visit frequencies, ordering medical supplies, distributing triage reports, and performing other PCC-related duties until census supports staffing the PCC role as a separate full-time position.
Requirements
Must live in either the Austin or Dallas territory; this is not a remote position.
Bachelor’s degree preferred.
Administrative experience in hospice, palliative care, or related healthcare fields preferred.
Reliable transportation to consistently meet attendance and punctuality standards.
Valid driver’s license and good driving record required.
Must be able to travel once a month to other corporate site location (Austin/Dallas).
But we might combine some into a list. However we need to use- for any list of duties/requirements/benefits. So for Requirements we should use a list. Let's do:
Requirements
- Must live in either the Austin or Dallas territory; this is not a remote position.
- Bachelor’s degree preferred.
- Administrative experience in hospice, palliative care, or related healthcare fields preferred.
- Reliable transportation to consistently meet attendance and punctuality standards.
- Valid driver’s license and good driving record required.
- Must be able to travel once a month to other corporate site location (Austin/Dallas).
Requirements
- Must live in either the Austin or Dallas territory; this is not a remote position.
- Must be able to travel once a month to other corporate site location (Austin/Dallas).
- Reliable transportation to consistently meet attendance and punctuality standards.
- Valid driver’s license and good driving record required.
Qualifications
- Bachelor’s degree preferred.
- Administrative experience in hospice, palliative care, or related healthcare fields preferred.
- Strong planning, organizational, and decision-making skills.
- Knowledge of regulatory and financial aspects of hospice programs.
- Excellent verbal and written communication skills.
- Sympathetic attitude toward hospice patients and families.
- Comfortable working in environments with pets.
Benefits