Business Office Manager

About the role

The Business Office Manager function oversees timely follow-up and collection of third-party payer receivables to ensure maximum reimbursement and minimal aging of accounts. This role supervises billers, collectors, and financial counselors; serves as the primary liaison between the facility and third-party payers; and supports month-end close processes.

Responsibilities

• Review and troubleshoot accounts
• Process and submit weekly and monthly reports
• Prepare required logs
• Train and support staff
• Ensure adherence to departmental, facility, and corporate policies

Requirements

• Working knowledge of hospital billing, insurance regulations, and revenue cycle operations

Skills

• Knowledge of hospital billing and collection workflows, including third-party payer follow-up
• Knowledge of general ledger accounts and adjustment processes
• Knowledge of report preparation, logs, and reconciliation for month-end close
• Knowledge of computer systems and software applications, including basic MS Excel
• Skill in organizing, supervising, and prioritizing workloads to meet strict deadlines
• Skill in reviewing staff work and recommending performance improvements
• Excellent communication skills and a professional demeanor
• Detail oriented and possessing strong time management skills

Benefits

• Monthly bonus eligible
• 401(k) + matching
• Health Insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long term disability insurance
• Paid time off
• Paid holidays
• Cafeteria on site + discounted meals
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

Qualifications

• Education & Licensure: High school graduate or equivalent preferred
• Experience: A minimum of two (2) years of collection experience in a healthcare setting is required or any combination of education, training, or experience in a business office environment. Hospital experience highly preferred
• Working knowledge and understanding of insurance rules and regulations
• Basic familiarity with MS Excel
• Additional Requirements: Excellent communication skills and a professional demeanor is needed. Detail oriented and possessing strong time management skills is necessary in order to manage multiple priorities in a fast-paced environment. May be required to work occasional overtime and flexible hours. Weekend/holiday work will be required if the first day of the month falls on a Saturday or Sunday

Pay

The expected compensation range for this role is $65,000.00 - $75,000.00 per year, plus bonus eligible.

Schedule

This is a full-time role.