Regional Business Director

Primary Responsibilities

• Operational responsibility for 6-8 ClearChoice multidisciplinary centers and approximately 100-120 network employees
• Drive center operational performance and throughput (working with doctor owners) in support of topline revenue growth; achieve operational targets as set by management.
• Manage all center operations for assigned centers within region; work with doctor owners to support center clinical operations.
• Manage and develop team of 6-8 Center Operations Managers / General Managers
• Serve as a key partner to doctor owners on operational, leadership, and cultural matters within assigned centers; maintain the partnership between the company, the division, and doctor owners to ensure alignment of strategic objectives.
• Develop, manage, and adhere to operational budgets/forecasts for assigned centers.
• Drive innovation within assigned centers; facilitate identification, codification, implementation, and adoption of cultural and operational best practices within the centers; work with the doctor owners to support implementation of clinical best practices.
• Optimize and improve center operational metrics/KPIs, including input-throughput-output metrics, arches cut, surgical backlog, wait times, and lab metrics.
• Partner with Regional Sales Directors to achieve performance targets and ensure alignment between sales and operations.
• Onboard new center teams: drive rapid new center performance ramp to profitability and maturity in support of doctor owners in assigned centers.
• Track KPIs, metrics, ROI, and analyze performance gaps, taking proactive/corrective action as necessary to achieve targets and working with doctor owners to achieve center goals.
• Manage hiring, development, and termination of operations staff within assigned centers.
• Vigilantly adhere to ClearChoice Network cultural imperatives and norms; foster the same commitment to culture in ClearChoice network centers.

Knowledge And Skill Requirements

• Minimum [3-5] years operations management experience in high-growth, distributed multi-site services, preferably in premium, healthcare, consumer/retail facing industries or considered purchases with responsibility for business units of [$50MM] or greater.
• Experience in clinical or doctor relationship management required.
• Excellent professional written, verbal communication and interpersonal skills. Strong presentation skills.
• Ability to communicate and interact with diverse constituencies and motivate teams.
• Mission/purpose-driven organization experience
• Bachelor’s Degree required; MBA preferred.

TRAVEL

• Up to 50%-75% travel required.

Compensation & Benefits

• The anticipated range for this position is $125,000-140,000 annual base salary plus discretionary performance-based bonus.
• Actual pay may vary based on experience, performance, and qualifications.
• In addition to your base compensation, ClearChoice offers a full benefits package to include Medical/Rx, dental, and vision coverage, retirement plan (401-k), flexible spending accounts, health savings accounts, company paid short-term and long-term disability, and an employee assistance program.
• We also offer group voluntary benefits such as life, AD&D, critical illness, accident insurance, hospital indemnity coverage and pet insurance.
• Please ask your recruiter for details on the full benefits package.

EEO

• Equal Opportunity Employer