Regional Branch Manager - St. Charles, IL

Why Join Us

An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years).

Competitive pay and annual discretionary bonus eligible

Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few

Family-friendly work hours

With 200+ community bank locations, we offer opportunities to grow and develop in your career

Promote from within culture

What You’ll Do

As a Regional Branch Manager, you will deliver superior financial results and best in class customer service by creating a proactive sales and service environment across multiple branches within the charter.

You will work with other lines of business to maximize growth and profitability.

Essential Duties And Responsibilities

• Establish and enhance the bank's presence in the local community while also promoting consistent involvement at the branch level
• Promote products and services including deposit, loan and retirement products
• Promote Wintrust and/or local brand as appropriate
• Build strong partnerships between Retail Banking and other business lines
• Participate in networking events and initiate outbound calling efforts
• Drive the bank’s Community Reinvestment Act Program through participation in community and bank events as well as involvement in local organizations
• Operate within assigned authority levels
• Participate in corporate projects to align charter with Wintrust initiatives
• Assist Head of Retail in maintaining Wintrust culture

Supervisory Responsibilities

• Strategize with managers to expand and retain new and existing customer relationships
• Conduct regular meetings to keep team members informed and motivated
• Perform regular coaching sessions with Retail team members and address employee performance issues as needed
• Oversee operations, including hiring, leadership development and regional facility issues
• Ensure regional team members comply with all department, bank and regulatory policies and procedures
• Ensure adherence to all security procedures established to maintain safety for employees and customers
• Resolve escalated customer matters

Knowledge/ Skills/ Abilities Required

• Excellent customer service, organizational and problem-solving skills
• Exemplary interpersonal, verbal and written communication skills
• High level knowledge of bank compliance and operations
• Strong managerial and leadership skills
• Successful record of sales excellence
• Ability to handle multiple projects simultaneously in a fast-paced environment
• Intermediate computer skills

Training/ Education/ Experience Qualifications

• High School diploma or GED required; college degree or related banking experience strongly preferred
• Minimum 5+ years branch management experience required
• Minimum 5+ years in a customer contact/sales position or equivalent preferred
• Experience in business development preferred

Benefits

• Medical Insurance
• Dental
• Vision
• Life insurance
• Accidental death and dismemberment
• Short-term and long-term Disability Insurance
• Parental Leave
• Employee Assistance Program (EAP)
• Traditional and Roth 401(k) with company match
• Flexible Spending Account (FSA)
• Employee Stock Purchase Plan at 5% discount
• Critical Illness Insurance
• Accident Insurance
• Transportation and Commuting Benefits
• Banking Benefits
• Pet Insurance

Compensation

The estimated salary range for this role is $98,000 - $132,000, along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate’s qualifications, skills, and experience.