Regional BOM S

Key Responsibilities

• Oversee the day-to-day operations of the business offices at multiple long-term, short-term facilities, ensuring compliance with company policies and state/federal regulations.
• Lead and mentor Business Office Managers (BOM) at each facility, providing guidance on financial management, billing procedures, and collections.
• Manage accounts receivable, including Medicaid/Medicare billing, private pay, and insurance claims, ensuring timely and accurate payments.
• Cooky with facility administrators and clinical teams to ensure proper documentation and communication for billing purposes.
• Develop and implement standardized processes across facilities to streamline operations, improve efficiency, and ensure accuracy in financial reporting.
• Monitor and analyze financial performance at each location, providing reports and recommendations for improvement.
• Serve as a liaison between the corporate office and facility administrators regarding business office matters.
• Ensure customer service excellence for residents and their families in handling billing inquiries and payment issues.

Qualifications

• Minimum of 5 years of experience in business office management, preferably in a long-term care facility.
• Experience managing multiple facilities or regions is strongly preferred.
• In-depth knowledge of Medicaid, Medicare, and third-party payer systems.
• Strong leadership and team management skills, with the ability to train, guide, and motivate staff.
• Excellent communication and interpersonal skills, with the ability to collaborate with clinical, administrative, and financial teams.
• Proficiency in healthcare billing software, accounting systems, and Microsoft Office Suite.
• Strong organizational skills and attention to detail.
• Able to travel to each facility as needed.