Regional Behavioral Health Technician-Chicago (Greenbrook)

About the role

Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in Chicago, Illinois! Directly contribute to improving the lives of patients through innovative treatments.

Responsibilities

• Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
• Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
• Support operational efficiency: Understand and assist with insurance and billing processes as needed.

Requirements

• Preferred Qualifications: Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least the equivalent of one year of healthcare work or internship experience.
• Minimum Qualifications: Associate's Degree or equivalent clinical certification, PLUS significant relevant work experience.
• Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred).
• Strong written and verbal communication skills are required.
• Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (provided). Reliable transportation to travel between centers is required.

Qualifications

• Proactive Collaborator: You take ownership, are flexible, take initiative, find solutions, and communicate confidently with physicians and patients.
• Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic and communicate effectively.
• Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads and in fast-paced environments.

Benefits

Selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time. Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual.

Pay

Competitive Pay starting at $22.00/hour (commensurate with education and experience).

Schedule

Full-time, Monday-Friday, 8-hour shifts will vary and are scheduled between 7am-7pm. This position will cover our Chicago, Glenview and Hoffman Estates locations.

Location

Covering our Chicago, Glenview and Hoffman Estates centers.

Reliable Transportation

Required.

Who We Are

To learn our WHY: https://youtu.be/yrr-wlFftT0

Patient stories on HOW we transform lives: https://www.greenbrooktms.com/patient-stories

Applicants Must Be Authorized to Work for Any Employer in the US

We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Equal Opportunity Employer

Greenbrook is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws.