Regional Associate Director of Operations
Position Overview
The Associate Director is responsible for the operational performance of multiple Inspection Centers (ICs). The Associate Director will work with the Inspection Center General Managers and their teams to identify and resolve challenges to meeting IC objectives and production requirements. The Associate Director will also oversee IC teams and ensure solid staffing plans, focus on retention and ensure high associate engagement, a sense of urgency to achieve performance metrics, and a culture that reflects Carvana’s values.
What You’ll Be Doing
Demonstrate effective leadership setting a positive tone and a sense of purpose at the Inspection Center
Build and develop high performing team within the IC
Oversee plans to ensure the IC will have the capability to meet future demands
Ensure IC management beliefs and behaviors are in line with the Carvana culture
Visit the shop floor to maintain detailed awareness of the realities of each IC and a connection to its staff
Pursue consistent, measurable improvement of the IC
Lead continuous improvement efforts
Train and mentor managers on problem-solving and process improvement
What The Job Requires
Must be able to read, write, speak and understand English
Must be at least 18 years of age
Valid driver’s license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years)
Minimum of 10 years of management experience either in automotive or a lean manufacturing environment leading over 100 associates
Knowledge of lean manufacturing principles and experience applying those principles in a complex operating environment
Proven track record of leading and developing associates and managers
Proven ability to manage project deliverables and metrics against aggressive targets and timeline
Ability to communicate and interact with others effectively in a professional, courteous manner
Ability to work with and through teams to achieve results
Strong analysis and decision making ability
Proficient computer skills
Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance
Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment
Ability to work overtime and on weekends
Ability to work variable schedule(s) as necessary
Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
Walk up to three miles each day