Regional Asphalt Field Services Technician - Southwest

About the role

As a Field Service Engineer at Ingevity, you'll be the go-to technical expert supporting asphalt producers in the field. You'll work hands-on at customer plants to troubleshoot issues, optimize asphalt performance, and ensure successful use of Ingevity's specialty additives. This role blends mechanical/process problem-solving with customer-facing support—partnering closely with plant teams, sales, and R&D to improve product performance, reduce downtime, and drive high-quality results.

Responsibilities

• Work directly at asphalt plants to troubleshoot and optimize PLC-controlled systems, supporting both batch and drum operations in real time
• Install, calibrate, and maintain asphalt pump systems and flow meters, ensuring accurate integration with plant PLCs and terminal controls
• Take ownership of Evotherm delivery systems, including setup, calibration, and operation of metering equipment during plant trials and live production
• Diagnose and resolve issues across pump skids, including pumps, VFDs, and flow measurement devices, to ensure consistent and reliable additive performance
• Build deep expertise in Evotherm systems, with the ability to repair, retrofit, and replace components in the field
• Partner closely with plant engineers, electricians, and operators to improve system performance and ensure seamless plant integration
• Provide hands-on support during production and paving (laydown), ensuring proper dosing and real-time mix optimization
• Read and interpret electrical schematics, wiring diagrams, and technical manuals to troubleshoot plant equipment and controls
• Maintain accurate service records, including installations, maintenance activity, and system performance
• Follow strict safety protocols and lead by example in plant and jobsite environments

Requirements

• Strong hands-on experience working in or around asphalt plants (batch or drum)
• Ability to travel 50% within your region (Texas, Oklahoma, New Mexico & Louisiana)
• Strong troubleshooting skills across plant controls, pumps, and automation systems
• Familiarity with PLC systems, plant electrical components, and instrumentation
• Experience with asphalt operations, plant maintenance, or QC/materials production
• Comfortable working in the field and supporting active plant production environments
• Strong communication skills and ability to work alongside plant teams and contractors

Qualifications

• High school diploma or equivalent
• Minimum of 2 years of experience in asphalt plants or related field
• Valid driver’s license and good driving record
• Ability to pass a drug screening and background check

Skills

• Strong troubleshooting skills
• Hands-on experience with asphalt plants
• Experience with PLC systems, plant electrical components, and instrumentation
• Ability to work independently and as part of a team
• Effective communication and interpersonal skills

Benefits

• Competitive salary
• Health insurance
• Paid time off
• Professional development opportunities
• Flexible work schedule

Pay

• $60,000 - $70,000 annually

Schedule

• Full-time position
• Travel 50% within the Southwest Region (Texas, Oklahoma, New Mexico & Louisiana)