Regional Area Manager

Overview

Packard Culligan is seeking a Regional Area Manager to lead operations in Idaho, Montana, and Arizona. This role supports the Packard Culligan franchise group, a family-owned enterprise with over 80 years of experience.

Why Consider Culligan?

• The Culligan Brand - Work with the industry leader
• Extraordinary sales and product training
• Sales incentives
• Full service and support team
• A Comprehensive Training Program
• Company cell phone and tablet
• Great employee benefits package
• Health, Dental, Vision, 401K and more
• Discounted product purchase plan for associates

Key Responsibilities

• Overall strategic direction and support to GMs and Dealerships
• Create and implement new strategies and policies to improve management performance
• Create and meet personal and company goals
• Coach GMs to identify performance deficiencies within dealership, departments and/or employees
• Coach GMs to develop and implement successful, creative strategies to improve sales growth, operational efficiencies, and employee engagement
• Ensure a culture of performance and achievement being implemented in assigned dealerships
• Promote and ensure compliance with local, state, and federal regulations and laws governing business operations
• Lead special projects (e.g., acquisitions, real estate prospecting, large capital expense planning, or company initiative driven assignment)
• Recommend and approve fixed asset improvements (e.g. paint, building, fleet) to ensure proper appearance and maintenance to company standard
• Participate in significant sales opportunities and/or customer issues, when necessary
• Evaluate customer satisfaction survey results, analyze information to identify training and coaching needs; provide relevant training to ensure employees have necessary knowledge and skills to meet customer expectations
• Develop, retain and engage current and future employees
• Empower individuals to positively impact the business through independent decision making, creative solutions and communication
• Develop GMs to become future leaders within the company; seek opportunities to assign increasing responsibilities within the organization for direct reports
• Organize and execute regional training and educational opportunities for managers and employees
• Deploy professional onboarding and training of new management hires within assigned region
• Promote and create succession planning for all management roles; develop recruitment and/or development plan for all succession gaps
• Approach courageous conversations, conflicts and personnel issues with professional alacrity and decisiveness
• Generate engagement and results via recognition, innovative contests and regionally based events

Skills and Qualifications

• Bachelor's Degree or equivalent experience
• At least 10 years of experience as a multi-location manager
• Strong organization and planning skills, presentation skills, financial acumen, problem-solving abilities, analytical and technical skills, ability to balance multiple priorities and meet deadlines
• Interpersonal skills with ability to influence others
• Ability to collaborate effectively cross-functionally
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to work both independently and as part of a team
• Valid Driver's License with proven safe driving history
• CWS-V Preferred
• Sufficient skill with Microsoft Office (Word, Excel, PowerPoint)
• A personal laptop computer