Regional Account Manager - Salt Lake City, UT
Alexion Pharmaceuticals, Inc. · Salt Lake City, UT · 5 days ago
Business DevelopmentFull-time
About the Role
This is a field-based leadership role within the Rare Hematology and Nephrology Franchise of Alexion, AstraZeneca Rare Disease. The Regional Sales Director (RSD) is responsible for regional business performance, strategic execution, and leadership of a team of Regional Account Managers (RAMs) focused on nephrology customers and sites of care, including centers of excellence and community settings. The RSD will lead the successful execution of commercial strategies supporting IgA Nephropathy (IgAN) primarily, and atypical Hemolytic Uremic Syndrome (aHUS) with community nephrologists.
Territory: Must live within close proximity to the region and have the ability to travel regularly within it, including frequent overnight and weekend travel.
Responsibilities
- Achieve or exceed sales objectives and portfolio balance in the region.
- Attract, engage, coach, and develop a high-performing team of RAMs to meet or exceed their territory sales objectives.
- Conduct regular field visits, customer visits, business reviews, and coaching interactions with RAMs to evaluate execution quality, approved message delivery, account strategy, stakeholder engagement, and follow-through on commitments.
- Provide feedback (verbal, field coaching reports, etc.) following customer and field visits that address both business development and career development needs of the RAM.
- Develop and execute Regional-level business plans that address market opportunities and accelerate sales performance to achieve or exceed goals.
- Strategically use AI-driven analytics to guide regional decisions, prioritize opportunities, and evaluate performance trends.
- Convert AI-generated insights into leadership actions, coaching focus, and cross-functional alignment, applying automation and advanced analytics compliantly.
- Lead RAMs in the development of strategic territory business plans with marketing, promotional resources, and ensure proper implementation.
- Create, build, and maintain relationships and regular communication with physicians and key thought leaders.
- Develop new accounts and expand business within existing accounts.
- Manage Regional budget allocations and align resources to meet the clinical education needs of each territory.
- Guide the team to deliver approved clinical messaging and disease education that supports brand choice and ensures a high level of expertise and service is delivered to all customers.
- Mobilize and coordinate cross-functional partners, including Strategic Account Leaders, Field Reimbursement Managers, Patient Education Managers, Thought Leader Liaisons, Medical Science Liaisons, Market Access, Diagnostics, and enterprise partners, to deliver Region objectives and resolve barriers in a compliant manner.
- Conduct regular business reviews with direct manager to ensure attainment of corporate sales objectives, alignment of goals, and personal development plans.
- Act with integrity and serve as a role model by operating in alignment with Alexion’s Code of Ethics and Business Conduct, applicable laws, and Alexion policies and procedures.
Requirements
- Bachelor’s degree required; degree in life sciences, healthcare, business, or related field preferred.
- Minimum 10 years of pharmaceutical, biotechnology, medical device, or equivalent healthcare experience.
- Minimum 5 years of pharmaceutical or biotechnology sales leadership experience or similar internal therapeutic and leadership experience.
- Proven record of delivering sustained business results and leading high-performing teams.
- Demonstrated success leading account-based selling organizations in specialty, rare disease, nephrology, or related therapeutic markets.
- Strong strategic planning, analytical, coaching, and leadership skills.
- Experience working within complex healthcare systems and multidisciplinary customer environments.
- Ability to build credibility and professional relationships with healthcare providers, administrators, and key decision makers in both community and academic settings.
- Strong communication, presentation, and organizational skills.
- Experience utilizing CRM tools, business analytics, and performance management systems.
- Ability to travel extensively throughout the region, including overnight travel as needed.
- Valid driver's license and clean driving record.
- The duties of this role are generally conducted in a field environment. Employees must be able to travel by public transportation, automobile, train, or plane; work comfortably in a clinical setting; use a computer; engage in communications via phone, video, and electronic messaging; problem solve; engage in complex and non-linear thought, analysis, and dialogue; collaborate with others; and maintain general availability during standard business hours.
Preferred Qualifications
- Advanced degree (MBA, MS, PharmD, PhD, or other advanced healthcare-related degree).
- Experience in rare disease, nephrology, renal disease, immunology, hematology, or other specialty therapeutic areas.
- Launch experience for new indications or products.
- Experience leading teams supporting academic medical centers, integrated delivery networks, and complex specialty accounts.
- Demonstrated success driving cross-functional collaboration across Commercial, Medical, Market Access, Diagnostics, and Patient Support organizations.
- Orphan or ultra-orphan disease commercial experience.