Regional Account Manager

About the role

MTS is a leading global supplier of test and simulation systems. Formula 1 teams, leading automotive and aerospace companies, and the world’s top researchers in materials and seismic engineering all rely on our systems to determine product reliability and ensure compliance with quality standards. Check out some of our amazing technology here: http://www.youtube.com/watch?v=vXOsvWpTHH4. We’re looking for a Regional Account Manager to execute sales strategies within an assigned territory, driving account expansion, retention, pipeline growth, and increased revenue from both new and existing accounts. This role focuses on velocity selling and transactional or mid-tier deals, using proactive engagement, solution-based selling, and value articulation to achieve performance goals, managing a high volume of customer interactions through leads, inbound and outbound calls, email campaigns, and remote engagement.

Responsibilities

• Execute sales strategies aimed at account expansion, retention, and pipeline velocity
• Achieve or exceed assigned sales targets and KPIs for revenue, pipeline growth, and account retention
• Drive cross-sell, upsell, and renewal activities using solution-based selling techniques
• Position solutions that align with customer goals and promote partner offerings to fill gaps and enhance value
• Build and maintain relationships with a large volume of new and existing clients, focusing on engagement and satisfaction
• Own and drive retention through consistent follow-up and virtual account management
• Engage multiple customer contacts to influence decision-making and uncover growth opportunities
• Hunt and acquire new business through inbound lead follow-up and email outreach through research and prospect development
• Develop territory plans and manage pipeline to ensure consistent forecasting and opportunity tracking
• Leverage market intelligence and data to navigate objections, resolve challenges, and close deals
• Identify accounts with potential and develop them into Strategic accounts in collaboration with Marketing, Sales, and Service teams
• Partner closely with your Service Sales counterpart to ensure alignment and a unified customer facing strategy across the sales cycle
• Collaborate across Sales, Order Administration, and Service teams to ensure accurate handoffs, shared expectations, and a consistent customer experience
• Provide customers with clear guidance on their primary sales point of contact, reinforcing confidence, responsiveness, and continuity
• Share insights and feedback to improve offerings and strategies
• Use CRM daily for lead management, forecasting, and activity tracking
• Monitor competitor activity and report insights to management
• Generate and present proposals and quotations to customers in accordance with standard procedures and pricing guidelines

Requirements

• Bachelor’s degree in Engineering or a technical field
• 2+ years of inside sales or account management experience
• Strong communication, negotiation, problem-solving, and relationship-building skills
• Proficiency in CRM tools and Microsoft Office Suite
• Ability to manage multiple priorities and work independently in a fast-paced environment
• Ability to navigate complex internal and external stakeholder environments and drive collaboration
• Ability to travel approximately 30%
• Valid driver’s license required
• Physical demands: regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 25 pounds. Specific vision abilities required: close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Benefits

• Affordable medical, dental, and vision insurance: http://myitwhr.com/HSA/FSA with a company match
• Income protection benefits
• Ind