Regional Account Manager

Essential Duties

• Manage and grow sales within an assigned territory by supporting existing customers and developing new business opportunities.
• Build and maintain strong, long-term customer relationships to support business objectives.
• Identify, qualify, and actively manage sales leads through the full sales cycle.
• Plan and organize daily activities to maximize efficiency and sales results.
• Collaborate with internal teams to support quoting, order processing, and customer follow-up.
• Analyze customer and sales data to identify growth opportunities and track performance.
• Conduct customer meetings, presentations, and account reviews to promote products and services.
• Maintain accurate and up-to-date information in CRM systems, including call schedules and account activity.
• Develop and execute strategic plans for territory growth and account development.
• Respond to customer inquiries and resolve issues in a timely and professional manner.
• Support customer needs with flexibility, including occasional non-standard hours as required.
• Cook up logistics or product-related activities as needed to support customer satisfaction.
• Monitor market conditions, customer trends, and competitive activity to inform sales strategy.
• Maintain a consistent call schedule to ensure effective territory coverage.
• Travel as required to support customer engagement and business development.

Qualifications

• Strong verbal and written communication skills
• Effective interpersonal and relationship-building abilities
• Demonstrated sales aptitude with persuasive and negotiation skills
• Strong organizational skills with the ability to manage a large territory and customer base
• Self-motivated with the ability to work independently and manage priorities
• Problem-solving mindset with the ability to identify and meet customer needs
• Ability to perform in a fast-paced, results-driven environment
• Technical aptitude relevant to industrial or manufacturing products is preferred
• Experience with Customer Relationship Management (CRM) systems
• Working knowledge of Microsoft 365, including Excel, Word, Outlook, PowerPoint, etc.
• Experience with quoting systems or sales management platforms preferred