Regional Account Manager

About the role

Carease Health is a nationwide preventative healthcare company focused on reducing hospitalizations. We partner with Skilled Nursing Facilities (SNFs) to deliver high-quality preventative care services, including Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Collaborative Care Management (CoCM). We are seeking a motivated and experienced Regional Manager to oversee service delivery, build strong relationships, ensure regulatory compliance, support on-site teams, conduct facility visits, lead strategy meetings, and resolve technical issues.

Responsibilities

• Ensure successful implementation and day-to-day operation of Carease’s preventative care programs within assigned skilled nursing facilities.
• Act as the primary point of contact for facility leadership, including Directors of Nursing (DONs) and Administrators, to ensure alignment and engagement with Carease’s services.
• Oversee adherence to all program protocols (RPM, CCM, CoCM), ensuring compliance with CMS guidelines and company standards.
• Help integrate Carease providers, care companions, and CNAs into the facility workflow, promoting a cohesive, collaborative care environment.
• Travel regularly to facilities to monitor performance, resolve issues, and reinforce best practices.
• Lead monthly strategy meetings to review key metrics, address facility concerns, and align on upcoming goals and initiatives.
• Coordinate and escalate any tech-related concerns promptly to avoid service disruption.

Requirements

• Experience in Skilled Nursing Facilities (SNFs) is strongly preferred.
• Prior multi-site management or regional leadership experience is a plus.
• Strong interpersonal and problem-solving skills — you’re comfortable navigating both clinical and operational conversations.
• Willingness to travel regularly.
• Ability to work independently while staying highly aligned with corporate objectives.

Qualifications

• Proven ability to manage multiple tasks and projects simultaneously.
• Excellent communication and organizational skills.
• Knowledge of healthcare regulations and standards.
• Ability to build and maintain strong relationships with facility leadership.
• Proficiency in Microsoft Office Suite.

Skills

• Strong leadership and management skills.
• Effective problem-solving and decision-making abilities.
• Ability to work independently and as part of a team.
• Strong interpersonal and communication skills.
• Proficiency in healthcare regulatory requirements.

Benefits

• Generous PTO
• Matching 401k plan
• Health, Dental, and Life Insurance options
• Paid training
• Travel reimbursement

Pay

Competitive compensation package.

Schedule

Regular travel to facilities required.