Region Director

About the role

Overview Titan Machinery is seeking a strategic, results-driven Region Director to lead business operations across our North region. This executive leadership role is responsible for driving profitable growth, operational excellence, and exceptional customer experiences while providing direction and support to a team of General Managers across multiple dealership locations. As the Region Director, you will provide leadership and accountability for all aspects of regional performance, ensuring strong execution across Equipment Sales, Parts, Service, Rental, and Administrative functions. Working closely with General Managers, you will drive business growth, optimize operational performance, develop talent, and foster a culture focused on customer success, continuous improvement, and financial achievement. Our North Region includes locations in Aberdeen and Watertown, SD; Graceville, MN; and Grand Forks, Northwood, Jamestown, LaMoure, Lidgerwood, Lisbon, and Wishek, ND

Responsibilities

• Provide leadership and accountability for all business operations within the assigned Region
• Directly lead and coach General Managers to maximize performance, profitability, and customer satisfaction
• Drive revenue growth across equipment sales, parts, service, and rental operations
• Develop and execute strategies to increase market share and achieve business objectives
• Monitor monthly performance metrics, identify opportunities, and implement action plans to close performance gaps
• Partner with General Managers through CRM processes to improve sales effectiveness and strengthen customer relationships
• Support workforce planning, talent development, succession planning, and employee engagement initiatives
• Promote knowledge sharing and implementation of best practices across dealership locations
• Ensure compliance with company policies, operational processes, and safety standards
• Lead annual budget planning and financial performance management for the Region
• Drive organic growth initiatives and support acquisition integration efforts
• Build and maintain strong relationships with manufacturers, customers, and key business partners
• Facilitate collaboration and resolve operational challenges across locations and teams
• Champion a culture of accountability, safety, continuous improvement, and operational excellence

Qualifications

• 7+ years of related work experience and/or related military experience
• 5+ years of management experience
• Clean Driving record
• Ability to travel up to 80% of the time and work flexible hours
• Demonstrated strong leadership skills, including consistently exemplifying Titan Machinery’s Core Values of: People, Excellence, Integrity, and Teamwork.
• Ability to handle and resolve interpersonal conflict
• Ability to perform in a fast-paced, stressful work environment
• Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
• Demonstrated strong verbal and written communication skills
• Demonstrated client service skills and the ability to develop strong business relationships
• Demonstrated strong negotiation and closing skills
• Demonstrated sales skills including the ability to sell opportunities, ideas, and concepts
• Demonstrated ability to handle highly confidential and sensitive information
• Excellent organizational skills
• Demonstrated ability to prioritize work and meet deadlines efficiently
• Keen attention to detail and a high level of initiative and ability to work independently
• Strong computer skills including good working knowledge of Microsoft Office

Benefits

• Comprehensive Health and Dental Coverage
• HSA (Health Savings Account) - up to $1200 tax-free each year, contributed to your account by Titan Machinery
• 8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours
• 401(k) with company matching on your FIRST DAY of employment
• 100% Paid Pregnancy-Related Leave and Parental Bonding
• Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term Disability, and more!
• Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter
• Company Vehicle
• Performance-based incentives